UAE, UAE
7 days ago
End User Support Senior Specialist - Quantizing
Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Software & Web Development Company Industry
Recruitment & HR

We are currently hiring for End User Support Senior Specialist to join one of our major clients based out of UAE.

Job Details:

Role: End User Support Senior Specialist

Employment Type: 6 months & extendable

Work Location: Dubai, UAE

Notice Period: 30 days or less

Job description:

- 4-6 years' experience in IT field support.
- Install, configure, and maintain computer hardware, software, networks, printers, and scanners for both end users and senior management.
- Provide 1st and 2nd line support for hardware, software, operating systems, printers, mobile devices, and collaboration platforms (e.g., Microsoft Teams, Zoom).
- Troubleshoot and resolve incidents and requests via phone, chat, email, remote tools, and desk-side visits.
- Support Windows and macOS environments, corporate applications, and Active Directory user access management
- Proactively monitor and maintain the health of computer systems and networks, identifying potential issues and ensuring continuous system uptime and reliability.
- Resolve technical problems related to LAN, WAN and VPN.

Position Details

- Position Title: End User Support Senior Specialist - Quantizing
- Location: United Arab Emirates
- Experience Required: 8

About the Company

AIQU connects future-ready technology specialists with forward-looking organisations. We help businesses deliver high-impact and high-quality technology projects by using our unrivalled global sourcing capabilities to attract diverse talent within the region.

Our bespoke staffing solution offers the most flexible option you can have while maintaining 100% legislative compliance. AIQU’s fast and highly responsive employee management processes are designed to provide your most valuable assets, your people, with a seamless experience!

From business analysts to change managers; from front-end developers to back-end engineers, full-stack developers, and database administrators; from process analysts to software architects; AIQU can provide and manage specialists for a technology transformation project or for a project in maintenance phase across six key verticals.

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