Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The IT Asset & Mobility Lifecycle Analyst is responsible for end-to-end management of corporate end-user devices and mobile assets, ensuring accurate asset records, compliant lifecycle processes, and efficient logistics operations across countries.

This role sits within Workplace Technology / End User Devices Operations and works closely with Device Engineering, Logistics Vendors, Service Desk, Finance, and Procurement to maintain a cost-effective, compliant, and transparent device estate.

Asset Lifecycle Management

Manage the full lifecycle of end-user devices and mobile assets (laptops, desktops, monitors, peripherals, mobile phones, tablets, eSIMs).

Ensure accurate asset tracking from request → procurement → deployment → refresh → recovery → disposal.

Maintain high data quality in asset management and inventory systems (ServiceNow or equivalent).

Device & Mobile Logistics Coordination

Coordinate with global and country-specific logistics partners to ensure timely device delivery, swaps, refreshes, and returns.

Track and manage cross-border shipments, local warehousing, and reverse logistics.

Support device refresh programs, break/fix replacements, and role-based device eligibility workflows.

Mobile & Telecom Asset Oversight

Track mobile device assignments, SIM/eSIM activations, suspensions, transfers, and decommissions.

Ensure alignment between mobile assets, contracts, and user assignments.

Support initiatives such as Direct Local Management (DLM) or telecom vendor transitions.

Financial & Compliance Support

Support capital and depreciation tracking for device and mobile assets in collaboration with Finance.

Assist with budget forecasting, asset reconciliation, and audit readiness.

Ensure compliance with internal IT asset policies, security standards, and data privacy requirements.

Reporting & Continuous Improvement

Produce regular reports on:

Asset inventory accuracy

Refresh and lifecycle status

Logistics SLAs and vendor performance

Mobile asset utilization and costs

Identify process gaps and drive standardization and automation across asset and logistics workflows.

Contribute to documentation of standard operating procedures (SOPs) and country-specific playbooks.

Who You Are

Bachelor’s degree (or final-year graduate) in Information Technology, Computer Science, Information Systems, Business Analytics, Operations Management, or a related field.

Strong interest or 1 years of experience in IT Asset Management, device lifecycle processes, and technology operations.

Basic understanding of end-user devices (laptops, desktops, mobile phones, tablets) and how they are used in a corporate environment.

Willingness to learn asset management, logistics workflows, and mobile device operations in a global organization.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.