Description
EMS Assistant ChiefFull Time Days Position Summary The EMS Assistant Chief – Operations is an essential leadership position accountable for the oversight and direction of all on duty District Chiefs, 150 EMS field staff and actively engaged York County based public safety personnel (18 Fire departments, 7 Police departments & 3 Rescue Squads, 911 and EMA) involved in the support or delivery of emergency medical care. It is the expectation that the EMS Chief will exemplify the highest professional standards and continuously foster an enriching, supportive and dynamic team environment. The EMS Assistant Chief directs field operations and coordinates emergency medical personnel and resources to assure provision of high performance emergency medical services throughout York County. The EMS Assistant Chief administers basic and advanced life support procedures to patients at the accident or illness scene, and if needed, may become active in transporting to medical facilities. The EMS Assistant Chief manages and coordinates interagency control at the scene of a major disaster and coordinates actions of all EMS staff and first responders. Additionally the EMS Assistant Chief maintains daily time keeping (kronos), scheduling, electronic patient care reports (ePCR), monitors and maintains resource allocation, protocols and policies, performs performance evaluations, employee recognition and accountability, internal /external conflict resolution, and administrative, technical and supervisory duties.Operational Goal: To improve the quality, efficiency, reliability, customer satisfaction and ultimately the patient experience of EMS Operations by the following methods:
Develop, implement and maintain a high performance system that exceeds the expectations of our customers at the operational level.Ensuring EMS operations meets or exceeds the standards specific to Tenet Healthcare, Piedmont Medical Center, SC–DHEC regulations, York County contract standards and customer satisfaction.Financial Goal: To maintain, maximize and or reduce the operating costs by the following methods:
Ensuring the collaboration and integration of each EMS division to deliver a high performance system.Evaluation and implementation of mechanisms and methodologies to maximize the operational economy while exceeding the expectations of our customers.Development and execution of preventative measures within budget, to reduce costs.THE EMS CHIEF ASSISTANT FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.Qualifications: Individual must possess the ability to: The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with The Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Education/Other Qualifications:
Minimum Education:
High school diploma or general education degree (GED) requiredBachelor’s degree (B.S.) or equivalent from four-year college or technical school or equivalent combination of education and experience required.Completion of at least one nationally recognized EMS Management Course as outlined preferred:University of North Carolina EMS Management InstituteBeyond the Streets - EMS Supervisor’s Workshop: Fitch and AssociatesNational Fire Academy - Management of EMS ServicesMinimum Experience:
At least Five years full time experience as a paramedic and progressive leadership experience in 911 EMS system of similar size and type as Piedmont Medical Center EMS and 2 years of experience at the District Chief level preferred.
General Prerequisite Knowledge.
The organizational structure of the EMS department; geographical configuration and characteristics of the ambulance deployment plans and the medical components therein; emergency operations, incident management systems, and safety; basic understanding of information management and recordkeeping; current trends, technologies, and socioeconomic factors that impact the emergency medical service; cultural diversity; methods used by supervisors to obtain cooperation within a group of subordinates; the rights of management and employees; agreements in force between the organization and employees; ethical practices, including a professional code of ethics; basic understanding of methods, procedures and practices of internal and external quality management system, and policies and procedures regarding the operation of the department as they involve supervisors and employees.
General Prerequisite Skills.
The ability to effectively communicate verbally and in writing utilizing technology provided by Piedmont Emergency Medical Services; write reports, letters, and memos utilizing word processing and spreadsheet programs; and effectively operate at all incident management levels in the incident management system utilized by Piedmont Emergency Medical Services and York County
Required Certifications/Registrations/Licenses:
South Carolina Paramedic certificationNationally Registered Paramedic (NRP) certification within one year of employmentCritical Care Paramedic Certification preferredCommunity Paramedic Certification preferredBCLS within 7 days of hireACLSPALS or PEPPTraining in Hazardous Materials and Radiological monitoring preferredNIMS compliant with Incident Command/Incident Management in the following 100, 200, 300, 400, 700, 800Valid South Carolina or North Carolina Driver’s LicenseKnowledge, training and experience specific to development and implementation of high performance EMS Operations.Knowledge of budgeting and inventory control practicesExcellent verbal and communication skills , including problem solving capabilitiesProven expertise in relationship management2503003724