EMR Specialist – Join a High‑Impact, High‑Growth Team! Are you passionate about technology, energized by helping others learn, and excited to be at the center of modernizing healthcare operations? Our organization is expanding, and we’re looking for an EMR Specialist who thrives on collaboration, problem‑solving, and making a meaningful difference in day‑to‑day clinical workflows. As an EMR Specialist, you’ll play a key role in training, supporting, and optimizing our electronic health record (EHR) system—partnering with clinical and non‑clinical teams to ensure seamless system adoption and continuous improvement. This role is fast‑paced, hands‑on, and perfect for someone who loves technology and enjoys empowering others. Important Note: While healthcare experience is required, Medical Assistant experience alone does not align with this position, as this is a systems‑ and workflow‑focused technical role, not a clinical support role. What You’ll Do + Lead engaging classroom and hands-on training sessions for clinical, administrative, and billing staff. + Provide enthusiastic at‑the‑elbow support to help users transition confidently from training to live system use. + Troubleshoot issues and resolve help desk tickets with professionalism and speed. + Maintain expert-level knowledge of all EHR applications, workflows, and functionality. + Support system maintenance, upgrades, enhancements, and new module rollouts. + Test new builds and features during implementation and ongoing maintenance cycles. + Collaborate with operational leaders to evaluate and strengthen workflows, integration points, and efficiency. + Assist with workflow redesign and process optimization initiatives. + Ensure data accuracy and compliance with IT policies and documentation standards. + Tackle additional projects and responsibilities as needed in a growing environment. What You BringEssential Skills + Strong technical aptitude and comfort with technology‐driven problem solving + Experience working with EHR systems (Epic strongly preferred) + Excellent communication and presentation skills—especially in group training settings + High attention to detail and strong organizational follow‑through + Ability to work collaboratively within a team‑focused environment Additional Qualifications + 3–5 years of experience working with an Epic EHR system (preferred) + Healthcare or medical office experience required + Epic certification is a plus + Friendly, outgoing personality with confidence teaching 10+ new hires + Knowledge of medical terminology and ticket‑resolution processes Work Environment & Benefits This is an onsite position in Hamden, CT, Monday through Friday, 9:00 AM to 5:00 PM, working within a tight‑knit, four‑person EMR team in a collaborative and growing healthcare facility. Job Type & Location This is a Permanent position based out of Hamden, CT. Pay and Benefits The pay range for this position is $70000.00 - $85000.00/yr. The organization offers a comprehensive benefits package designed to support employee well‑being, professional growth, and work–life balance. Benefits include a full suite of health coverage options, a generous 401(k) retirement plan, and paid professional expenses such as license renewals and continuing education credits for eligible clinical roles. Employees also receive practical workplace perks like free parking, uniform allowances, and mileage reimbursement when applicable. Workplace Type This is a fully onsite position in Hamden,CT. Application Deadline This position is anticipated to close on Mar 19, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.