Job Description

Admin Officer (X6)

Contract: March 2026

Salary: £14.75 per hour

Location: South London

5 days' work setting

This is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 7 -month duration with a possible extension offering a 5 day work setting and a London location. (Croydon)

Job Title: Administrative Officer

Job description/Skills Required

Good administrative staff with excellent customer service skills are vital to the effective operation of the Tribunals.

The job will involve processing applications for Tribunal Hearings, including the inputting of data onto the computer system.

Clerking Tribunal Hearings, taking details of the witnesses and representatives and swearing in witnesses under oath.

General administrative duties, dealing with correspondence, emails, telephone calls and the upkeep of accurate computer records.

This post involves managing case files in a very busy office with various conflicting priorities.

The Candidate must be able to plan and prioritise workloads to meet tight deadlines and have excellent oral and written communication skills.

The Candidate must be able to demonstrate good team working skills, a flexible and versatile approach to additional and changing responsibilities and also have the ability to accurately follow instructions and procedures.

The Candidate should be able to use their own initiative, have good IT skills with the ability to produce information in a methodical and accurate manner.

Job objectives

Duties include:

Creating and updating records on in-house computer system and data inputProducing and uploading court/tribunal documentsPreparing files for court/tribunal hearingsAnswering queries (telephone/email/written correspondence/face-to-face)Clerking at tribunals face to face and by video and serving tribunal usersGeneral photocopying, linking emails and filingGeneral ad hoc office duties

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.