Job Overview: The Employment and RCA Specialist assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. Additionally, the Employment and RCA Specialist vets potential participants for admission into the Refugee Cash Assistance (RCA) Program, evaluates monthly which existing participants are still eligible for the program, and based on the variables present in each case, how much their monthly benefit should be, documents eligibility review, closes cases out of the program and completes regular file inspection of eligibility materials. Note: This is a limited-term, full-time position ending September 30, 2026, with the possibility for renewal.
Major Responsibilities:
Employment
job opportunities.Develop and cultivate long-term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.Assist clients and employers as necessary with post-placement issues and continuing employment needs.Monitor client job performance, wage levels, and related metrics.Detail each client interaction in accordance with program requirements. Input client information into database and assist with tracking and reporting as needed.Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.May train and lead the activities of support staff, volunteers, and interns.Other duties as assigned.
RCA
Conduct comprehensive assessment of eligibility for families seeking to participate in the Refugee Cash Assistance (RCA).Conduct monthly meetings with all families enrolled in the program to confirm facts upon which eligibility determination is made, and their comprehension of the rules of the program.Conduct employability assessment to determine whether clients are mandatory or nonmandatory for employmentComplete enrollments into the RCA program.Maintain comprehensive, up-to-date case note services log containing detailed information about service provision.Maintain copies of all appropriate documents, forms and other data in the client case file.Request monthly cash assistance and vendor payment checks from the Idaho Office for Refugees and IRC finance staff after reviewing each RCA participant’s ongoing eligibility.Coordinate with other direct service staff to ensure up-to-date information on any changes of case status including employment, loss of employment, SSI benefits, birth of a child, etc. are well documented in the case file and reflected in any required benefit changes.Be the primary point of contact with the funder on any questions on how to appropriately apply policy to unique circumstances,Other duties as assigned.Job Requirements:
Education: Bachelor’s degree in social work or related field of study preferred.
Work Experience:
Demonstrated Skills & Competencies:
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.Demonstrated success working and communicating effectively in a multi-cultural environment.Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.Attention to detail and accuracy in work product.Proficiency in written and spoken English.Fluency in Swahili, Kinyarwanda, Dari, Pashto, Ukrainian, Arabic, Spanish, or other languages spoken by client groups in Boise is preferred.Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.Valid driver’s license and access to a personal, insured vehicle.Working Environment:
A combination of standard office environment, remote work, and ‘field’ time within the servicedelivery area to perform the above outlined responsibilities.May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.