At **Fresenius Medical Care** , we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 112,000 employees. **Our values guide how we work:** + We Care for our patients, each other, and our communities + We Connect across teams and borders to deliver excellence together + We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation The **Employee Relations Specialist** provides frontline employee relations support to employees, managers, and clinic/office operations teams across the Philippines. The role is responsible for managing minor disciplinary and conduct-related cases, supporting administrative investigations, ensuring compliance with Philippine labor regulations and DOLE requirements, and maintaining accurate employee relations documentation and records. The **Employee Relations Specialist** also partners with managers on basic policy interpretation, performance management monitoring, and employee relations best practices to help foster a fair, compliant, and respectful workplace environment. This role requires strong attention to detail, sound judgment, professionalism, confidentiality, and the ability to manage sensitive employee matters with fairness and consistency. **KEY RESPONSIBILITIES:** Employee Relations Case Management + Manage and coordinate minor disciplinary and conduct-related cases, including attendance issues, behavioral concerns, and minor clinic non-compliance with clinical and cash management policies, in accordance with company policies and Philippine labor regulations. + Conduct preliminary fact-finding and assist in administrative investigations involving employee complaints, misconduct, policy violations, and workplace concerns. + Prepare accurate and timely case summaries, investigation notes, documentation, and case trackers. + Draft Notices to Explain (NTEs), Return-to-Work Orders, counseling memos, and other employee relations correspondence for review and approval by the ER Advisor or ER Manager. + Ensure proper documentation, confidentiality, and maintenance of employee relations records. Labor Compliance and Regulatory Support + Ensure compliance of offices and clinics with DOLE and other Philippine government regulatory requirements, including but not limited to: + Monthly, quarterly, and annual labor reports + Occupational Safety and Health (OSH) compliance + Drug testing requirements + Safety Officer training requirements + Other labor and regulatory compliance obligations + Maintain and organize records required by DOLE regulations and internal compliance standards. + Coordinate with internal stakeholders to address compliance gaps and monitor completion of required actions. Manager and Employee Support + Provide guidance to managers and employees regarding basic employee relations matters, company policies, code of conduct concerns, and disciplinary processes. + Support managers in monitoring employee Performance Improvement Plans (PIPs) and ensure proper documentation and follow-through. + Escalate complex or high-risk employee relations matters to the ER Advisor, ER Manager, HR Leadership, or Legal team as appropriate. Training and Policy Compliance + Assist in delivering employee relations and workplace conduct training sessions for employees, supervisors, and managers. + Support implementation and monitoring of HR and Compliance initiatives and policies. + Safekeep and monitor compliance documentation, including: + Employee Handbook Acknowledgments + Conflict of Interest (COI) declarations + Other required HR and compliance-related documents **QUALIFICATIONS:** Education + Bachelor’s degree in Human Resources, Psychology, Behavioral Science, Business Administration, Legal Management, or related field. Experience + Typically requires 2–4 years of relevant Human Resources or Employee Relations experience. + Experience handling employee disciplinary cases, administrative investigations, or labor compliance matters in the Philippines is preferred. + Experience in healthcare, BPO, shared services, or multi-site operations is an advantage. Knowledge, Skills, and Competencies + Working knowledge of Philippine Labor Code, DOLE regulations, and employee relations practices. + Strong documentation, case management, and report-writing skills. + Ability to handle confidential and sensitive matters with professionalism and discretion. + Good communication, interpersonal, and conflict resolution skills. + Strong organizational skills and attention to detail. + Ability to manage multiple priorities and work independently with minimal supervision. + Proficient in Microsoft Office applications and HR systems **Our Offer for you:** + Competitive Base Pay + Guaranteed 13th Month Pay + With Mandatory SSS, Pag-ibig and Philhealth Benefits + Allowances + Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage + Retirement Program + Vacation and Sick Leave Credits + Annual Physical Examination and Vaccination Program + Performance-Based Incentives + Career Development Opportunities There is a lot you can discover at Fresenius Medical Care, regardless of which field you are an expert and how much experience you have - all dedicated to your professional journey. + Whether in front of or behind the scenes - you are helping to make ever better medicine available to more, and more people around the world + Individual opportunities for self-determined career planning and professional development + A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one + A large number of committed people with a wide range of skills, talents and experience