Description We are looking for an experienced Employee Relations Specialist to join our team in Plano, Texas. In this Contract-to-permanent role, you will play a key part in ensuring a positive and compliant work environment by addressing employee concerns, conducting thorough investigations, and providing guidance on employment matters. This position offers an opportunity to work in a dynamic retail industry setting, managing complex cases and driving effective solutions. Responsibilities: • Conduct detailed investigations into complaints related to discrimination, harassment, and workplace conflicts, providing recommendations for resolution. • Research case details to identify root causes of issues and suggest process improvements. • Prepare comprehensive documentation for investigations, propose appropriate resolutions, and monitor the outcomes. • Offer guidance to employees and managers on company policies and compliance with federal and state regulations. • Ensure adherence to employment laws, including Title VII and other applicable regulations. • Assist in the development and implementation of HR policies and procedures to promote a positive workplace culture. • Utilize the employee relations case management system to track and document cases from initiation to resolution. • Compile and analyze monthly and quarterly reports to identify trends and areas of concern. • Escalate complex issues and patterns to leadership as necessary. • Perform additional duties as required to support the employee relations function. Requirements • Proven experience in employee relations, including handling complex investigations and conflict resolution. • Strong knowledge of employment laws and regulations, including Title VII and other federal/state compliance requirements. • Excellent communication skills, with the ability to provide clear guidance to employees and managers. • Demonstrated ability to manage multiple cases and prioritize tasks in a fast-paced environment. • Proficiency in using case management systems to document and track investigations. • Strong analytical skills to identify trends and recommend process improvements. • Experience in policy development and implementation. • Ability to handle sensitive information with discretion and professionalism. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .