Job ID: 271216
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:Hybrid Schedule

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

This role will be based in San Francisco and will adhere to a hybrid work schedule.

The Employee Relations team acts as a bridge between employees and Sephora with the intent to support the overall employee experience. Through functioning as a neutral resource, the ER team serves to drive consistency and fairness, assess workplace culture, ensure compliance with company policies, investigate employee concerns and provide consultative support on escalated employee issues. The ER team also supports all employees with mediation, dispute resolution, and recommends strategies to consistently improve upon the employee experience at Sephora.

Job Summary:

Reporting into Sr. Director, Employee Relations, the ER Partner, Asset Protection is responsible for conducting investigations, handling workplace disputes, and providing subject matter expertise for employee concerns supporting the Asset Protection group. Additionally, the ER Partner, Asset Protection will stay current on employment laws, regulations, and best practices to ensure the integrity and effectiveness of investigations and processes.

Duties and Responsibilities

Time Spent

Conduct confidential investigations related to workplace complaints, policy violations, and recommend appropriate actions.

40%

Serve as primary point of contact for employee concerns, grievances, and conflict resolution. Make recommendations and provide guidance with respect to these employment matters.

30%

Analyze data and collaborate with key partners to identify solutions for recurring themes or issues.

10%

Provide guidance and training to managers/employees on policy compliance

10%

Support internal projects/initiatives as needed.

10%

 

Working Conditions

Hybrid (SF)

Travel up to 20%

 

 

Qualifications

 

Experience

Years

Experience in Retail ER or HR

4+

Retail Workplace Investigations (Employment)

2+

Conduct and Performance Management

3+

 

Education

Certification and Licenses (Preferred)

Bachelor’s Degree

N/A

 

Competencies and Skills

 

Strong Written and Verbal Communication Problem-solving, mediation, and conflict resolution Interpersonal Relationship Building

The annual base salary range for this position is $132,005.00 - $147,535.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

 

While at Sephora, you’ll enjoy… 

 

The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.   The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

 

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.