Employee Relations Manager Human Resources Tacoma, Washington Portland, Oregon El Dorado Hills, California Irvine, California Lake Oswego, Oregon Vancouver, Washington Phoenix, Arizona **Description** **About Us:** At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of ourassociates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better. **About the Role:** As the Employee Relations Manager (ERM), you’ll lead a team of Employee Relations Partners and oversee daily operations with professionalism, discretion, and sound judgment. You’ll be a hands-on expert, guiding leaders and associates through complex workplace matters while shaping policies that reflect our values and culture. You’ll manage sensitive investigations, drive continuous improvement, and provide strategic insights through data and collaboration. Your deep knowledge of employment law and ability to influence across all levels will help foster a respectful, compliant, and high-performing workplace. + Leads and develops a team of high-performing Employee Relations Partners; drives continuous improvement through best practices, coaching and training. + Independently conducts and oversees complex and sensitive workplace investigations with little to no supervision, including determining appropriate investigation strategies, leads witness interviews and conducts credibility analyses, reviews documents, determines findings and makes recommendations for appropriate resolution, and works across the organization as needed. Investigation topics include, discrimination, harassment, retaliation, hostile work environment, theft, conflicts of interest, ethics, and other policy violations. Trains the team of the same. + Engages external legal resources for high complexity, high risk and/or highly sensitive matters as appropriate. Applies judgement and discretion to keep HRBP Director and/or CHRO informed of sensitive matters and seeks guidance as needed. + Develops, maintains and recommends workplace policies and practices in close partnership with the company’s stakeholders. Interprets policies and procedures, incorporating knowledge of multi-state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state laws). + Demonstrates excellent communication skills by drafting well-written investigation reports, speaking points, corrective actions, presentations, etc. + Creates data reports and analysis to identify themes, trends, and root causes to provide insights and recommendations for decision making and Employee Relations risk prevention. + Manages the company’s case management system, meets established service level agreements for responsiveness and resolution. Manages the exit interview survey and reporting. + Consults and collaborates with internal partners to establish and maintain a positive work environment; demonstrates managerial courage as needed and helps drive results. + Leads or assists with project management including M&A activity or reorganization as required, including any related redundancy exercises. + Leads and supports internal projects/initiatives as needed. **About** **You:** + Bachelor’s degree,required. + Masters in HR or Paralegal experience,preferred. + 6-8 years of related experience or Line HR manager experience with demonstrated employee relations experience, required. + 6-8 years of related experience within a large financial services organization, preferably within a matrixed environment, preferred. + Consistently exhibits high levels of discretion, integrity and confidentiality. + Ability to balance a sense of urgency with thoughtful, measured, principled guidance to clients. Effectively organizes, prioritizes, and handles multiple assignments simultaneously. + Applies an analytical and strategic mindset to their work and the work of others. + Demonstrated command skills and an ability to influence others. + Solid understanding of federal and state employment and labor laws. + Superb communication skills including effective listening, writing and presentation and able to express thoughts in a clear and concise manner. + Able to build strong partnerships and work closely with line managers, senior leaders, legal, internal and external clients, vendors and HR colleagues. **Job Location(s):** Ability to work fully onsite at posted location(s). Tacoma, WA Vancouver, WA Portland, OR Lake Oswego, OR Irvine, CA Phoenix, AZ **Our** **Benefits:** We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $110,000 - $160,000, and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to** **Diversity** **:** Columbia Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] . **To Staffing and Recruiting Agencies:** Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Columbia Bank.Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Columbia Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.