Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Develops and implements an employee and labor relations program which meets the needs of Marine Corps Community Services (MCCS) Quantico and the intent of law and regulations. Provides training to management on program requirements, policies, and procedures. Manages grievances, disciplinary actions, investigations and leave administration. Performs and reviews trend analysis of grievances, unfair labor practices, complaints, and appeals, and develops long term solutions to identified trends. Reports to the Director, Human Resources. Provides advice and assistance in establishing and maintaining employer-employee relationships that contribute to satisfactory productivity, motivation, morale, and discipline. Facilitates discussions for exploring probable causes, contributing factors, and possible courses of action to resolve problems and create relationships. Provides advice and assistance to higher level supervisors to develop an awareness of the human needs and reactions of employees and suggest constructive methods for dealing with problems arising from indifference, personality conflicts, and poor work habits or behavior problems. Assists the supervisors in correcting work deficiencies, poor performance, and/or leave abuse. Informs supervisors of regulatory and other requirements to be considered in effecting disciplinary actions, removals, suspensions, and in resolving grievances and appeals related to formal disciplinary actions taken and assists in development of required correspondence/documents. May serve as advisory or participant in hearings concerning grievances, removals, disciplinary actions, etc. Works closely with Counsel on adverse actions. Provides counseling to employees on complaints or inquiries not referred by employee to supervisor. Refers employees to appropriate organization or obtains information for the employee. Provides advice and guidance to all levels of management regarding administration and interpretation of negotiated agreement, and impact of mission changes on employee/labor management relations. Interprets and clarifies program policies, standards, and procedures to management and employees. Serves as MCCS point of contact and spokesperson with the union for day-to-day concerns which are appropriately discussed at the management level. Designated as MCCS representative for employee and labor management relations matters with higher Headquarters and other agencies. Reviews drafts of locally initiated directives for impact on personnel practices, policies, and working conditions and ensures all bargaining obligations are met. Advises management on such matters and prepares required bargaining positions and conducts any required bargaining with union officials. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Performs other related duties as assigned. May travel to complete work assignments or attend training. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelor's Degree in Human Resources Management, Communication or a related field appropriate to the work of position AND three years of substantial personnel management and employee relations experience that provides an in-depth knowledge of laws, policies, regulations and procedures related to Non appropriated Fund (NAF) civilian personnel management and concepts of federal labor relations OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Thorough knowledge of and skill in applying, personnel management and employee relations theories, principles, practices, and the theories of human behavior as they relate to employee relations. Knowledge to develop implementing procedures and assure that current and new guidance is properly and consistently applied and to advise and assist in the development and maintenance of effective relationships between employees and supervisors. Analytical skill sufficient to advise managers with respect to appropriate disciplinary or other corrective techniques that are responsive to a range of conduct and performance problems. Knowledge of and skill in, conducting labor-management negotiations. Knowledge of, and skill in, providing management representation in third party proceedings. Skill in establishing and maintaining effective working relationships with employees, managers, supervisors, union representatives, and representatives of other agencies. Ability to deal with high-ranking officials at headquarters elements and field activities. Excellent oral and written communication skills required. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.