At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Human Resources **Job Sub** **Function:** Employee & Labor Relations **Job Category:** Professional **All Job Posting Locations:** Huejotzingo, Puebla, Mexico, Mexico City, Mexico **Job Description:** We are searching for the best talent for **Employee & Labor Relations Manager to be in Mexico City** . **Purpose:** The Manager, Employee & Labor Relations (ER/LR) is responsible for delivering Employee Relations and Labor Relations Services within a country or cluster of countries. **You will be responsible for:** • Manage assigned operational activities to achieve target key performance indicators, operational level agreements and service levels. • Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests and provide advice and counsel to ER/LR Specialists. • Conduct collective bargaining agreement negotiations and contract administration • Be the focal point for labor relations matters at the manufacturing plant. • Drive direct interventions with Managers and employees on most sensitive cases and or escalations. • Stay current on country (countries) employment and labor practices. • Ensure workplace policies are current and in compliance with applicable local laws and notify management of regulatory changes. • Develop ER/LR policies for a region or a country. • Attend hearings at Courts, the Ministry of Labor and other government agencies. • Deliver ER/LR training for ER professionals, BUHR and People Leaders. • Deliver ER/LR change and communications work, including, but not limited to, stakeholder management. • Develop staff capability, knowledge, skills and understanding of the country or countries and work locations by organizing frequent functional/operational training and knowledge sharing activities for members of the team. • Conduct environmental scans and participate in significant workplace events (such as the planning and execution of RIF’s, M&A’s, etc. at the cluster/country level). • Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards. • Interpret and translate business metrics into insights. • Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution. • Prepare written reports, communications and other documents supporting assigned work. **Qualifications / Requirements:** • A minimum of a Bachelor’s Degree is required. • A minimum of 6 years progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management. • Strong Labor Relations and change management background. • Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences. • Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes. • Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholder • Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholder • Advanced English