Greetings!

Our client is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

Our client Navy Federal Credit Union is seeking an Employee Experience Strategist (HR)-Hybrid in Winchester, VA/Pensacola FL. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.

Please review the below information for clarity on the position description.

Description:

To assist in setting division level strategy and serve as a key stakeholder in employee-focused programs, projects, and initiatives that align with the enterprise's employee-powered focus. Works in tandem with executive leadership to translate, blend, and align enterprise-level strategy and culture; offer strategic, workforce-driven solutions. Plan, develop, and implement processes, trainings, initiatives, and manage employee-focused feedback channels. Works independently with governance from senior management and executive leadership.

Serves as a subject matter expert in employee engagement.

Job Responsibilities:

Assist with influencing and setting strategy enabling employee experience by providing insightrich recommendations based on team member experience and industry trendsAssist with managing employee experience programs with iterative and continuous improvements that shape the future workforce and bolsters commitment to listening and responding to employee concernsParticipate in the development of change management strategies, tools, training materials and resources to help leaders successfully implement and drive results that support effectiveness and the overall employee experienceSupport presentations to executive leadership messages that reinforce programs, initiatives, culture, morale boosters, and reporting on employee satisfaction using the latest dataAnalyze and share insights on leadership performance trends from sources such as but not limited to annual Enterprise Engagement Survey, Leader 180 Program, Engagement Champion Program, and branch-level surveys to senior leadersLeverage data and industry insights to recommend improvements to processes impacting the employee experience Support the determination of leadership development opportunities and collaborate with business partners to support employee engagement and retention activitiesAssist with driving employee engagement by identifying opportunities to collect employee feedback, glean insights, share key themes with senior leadership, and partner on a variety of initiativesSupport enterprise-level recognition platforms, advance and maintain scalable, recognition programs/opportunitiesRegularly participate in reporting key data, program activities, and achievement metrics to senior leadership.Assist with training and supporting leaders on engagement, retention, onboarding/off boarding (employee lifecycle)Participate in employee experience planning and knowledge sessions with managers and supervisorsNurture a forward-looking, optimistic, internal culture and winning vision to keep employees connected to culture and current strategic goalsPerform other duties as assigned.

Job Qualifications:

Innovative thinker, proactive mindset and enthusiasticExcellent communication and organizational skillsProven track record in leading and managing changeAbility to effectively define, communicate and promote cultural changeA genuine and heartfelt passion for people and their experience of workAbility to address sensitive information and difficult situations with tact, discretion, and confidentialityDemonstrated ability to leverage data/metrics to measure program effectiveness and identify areas of opportunityExperience and skill with digital collaboration tools and Microsoft Office Suite and SharePointDemonstrated ability to work with people at all levels from hands-on operational workforces to senior stakeholdersExperience leading or delivering employee engagement activities that feature a strong element of employee voiceAdvanced skill analyzing statistics and reports to determine business performance and trendsExtensive experience researching, compiling, and documenting data, business processes, and workflowsExperience in market/consumer research, project management, and analysis of strategic planning initiativesSignificant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impactSignificant experience in managing multiple priorities independently and/or in a team environment.Advanced skill presenting findings, conclusions, alternatives, and information clearly and conciselyKnowledge of project lifecycles and management methodologiesWorking knowledge of policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulationsKnowledge of functions, philosophy, operations and organizational objectiveBachelor’s degree or equivalent work experience