Employee Experience - Analytics Solutions Manager
JP Morgan
Are you passionate about turning data into decisive action that improves how employees experience work? As an Analytics Solutions Manager for Employee Experience (EX) team, you’ll design, deliver, and scale analytics solutions that inform the product roadmap and measure product success. You’ll transform complex EX data into clear strategies that elevate performance and efficiency, collaborating across HR, IT, Product, UX, and Engineering to build innovative, scalable solutions that shape the future of EX.
Job Responsibilities :
Develop and operationalize product success metrics, translating data into clear, actionable insights for product owners and business leaders.Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within internal products and processes.Create and manage sophisticated, data-driven dashboards and presentations to be leveraged by stakeholders and other key partners, including senior managementIntegrate and harmonize data from multiple sources to support robust analytics and reporting.Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions.Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities.Proactively identify areas for innovation, resolve friction points, and share best practices across teams.Present complex analyses and recommendations to senior stakeholders in a clear, compelling, and actionable manner.Required qualifications, capabilities, and skills :
Bachelor’s degree in Business Analytics, Data Science, Information Systems, Statistics, or a related field7+ years of progressive experience in digital analytics, business intelligence, or advanced analytics within a product-focused environment.Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and Adobe Analytics.Strong understanding of modern data stack architectures and web/mobile product development.Advanced project management skills, with experience in agile methodologies and product lifecycle management.Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences.Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail.Excellent written and verbal communication skills, with a customer-centric and collaborative approach.Knowledge of data privacy, confidentiality, security, and compliance requirements.Preferred qualifications, capabilities and skills :
Master’s degree preferred.Experience integrating and harmonizing large, complex, and external data sources to generate deeper business insights.Mastery of Tableau, Sigma Computing, Alteryx, Databricks, and other modern analytics platforms, including building scalable, automated solutions.Proven track record of automating manual processes, optimizing data pipelines, and improving analytics efficiency and accuracy.Ability to translate complex data findings into actionable business recommendations that support EX objectives.Strong stakeholder management skills, tailoring communication to audiences ranging from entry-level to senior managementAbility to prioritize and manage time efficiently with a control-oriented mindset – must handle sensitive content with confidentiality and sensitivity
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