QUALIFICATIONS

• Secondary School diploma; additional education or certification in administration or related field is a plus.
• 2 years of experience in administrative support, preferably in a learning and development or human resources environment.
• Strong organizational and time management skills.
• Knowledge and experience with patient support programs
• Demonstrated proficiency with the LMS systems
• Strong skills in supporting and troubleshooting online technology
• Proven experience in documentation, demonstration, and training
• Proven responsibility with issue resolution
• Able to proactively manage and prioritize workload in a busy environment
• Strong oral and written communication skills – French would be an asset but not required
• Strong problem-solving and analytical skills.

STANDARDS OF PERFORMANCE

The employee must demonstrate ongoing competency in completing all duties and responsibilities of this job description, in response to changes by the regulating body, as well as agreed upon specific goals and objectives.