Employee Benefits Enrollment Quality Analyst ( 250000DZ ) **Primary Location** : UNITED STATES-Remote **Organization** : Equitable **Schedule** : Full-time **Description** At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential? The Employee Benefits Retention team at Equitable is looking for a dedicated and detail-oriented Evidence of Insurability & Enrollment Quality analyst responsible for overseeing the quality of enrollment and EOI back-office processes and ensuring compliance with industry standards. This position will involve scoring individual analysts, monitoring quality metrics, and implement continuous improvement initiatives at an individual and team level. If you are eager to learn, adaptable, successful managing new tools, and passionate about problem solving – we want to talk to you! **Key Job Responsibilities** * Complete quality review of all case components on monthly basis to determine production metrics and quality standards are being met, * Real-time question support of EOI and Enrollment analysts * Provide monthly and adhoc coaching sessions for teams and leaders based on training needs and process updates * Create and administer weekly knowledge check quizzes for teams to reinforce learning and assess understanding of key concepts. * Identify process trends of incoming work, propose streamlined solutions, and assist with documentation of processes. * Support and grow relationships with your internal customers (Distribution, Tech Strategy, Retention, and Claims). * Maintain acceptable production turnaround times, balancing workload and prioritization of requests. The base salary range for this position is $55,000 - $67,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. **Equitable Pay and Benefits** : Equitable Total Rewards Program (https://portal.equitable.com/appentry/EDoxRedirect?node\_id=A2023013000001) **Qualifications** **Required Qualifications** + Bachelor’s Degree or 5 years of equivalent work experience. + Ability to prioritize work and manage multiple priorities + Eagerness to learn new skills and tools, willingness to adapt to change + Strong interpersonal skills + Team player **Preferred Qualifications** + Mid-level to advanced knowledge of Microsoft Office, Adobe, Salesforce (preferred) **Skills** **Communicating Complex Concepts:** Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. **Results Orientation:** Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion. **ABOUT EQUITABLE** At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose. ****** Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com . **Req ID:** 250000DZ