Employee Benefits Account Specialist
HUB International
**ABOUT HUB INTERNATIONAL:**
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
**WHAT WE OFFER YOU:**
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
+ **Competitive salaries and benefits offerings**
+ **Medical/dental/vision insurance and voluntary insurance options**
+ **Health Savings Account funding**
+ **401k matching program**
+ **Company paid Life and Short-Term Disability Plans**
+ **Supplemental Life and Long-Term Disability Options**
+ **Comprehensive Wellness Program**
+ **Paid Parental Leave**
+ **Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off**
+ **Great work/life balance, because that’s important for all of us!**
+ **Focus on creating a meaningful environment through employee engagement events**
+ **The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!**
+ **Growth potential - HUB is constantly growing and so can your career!**
+ **A rewarding career that helps local businesses in the community**
+ **Strong community support and involvement through HUB Gives**
**SUMMARY:**
The Account Specialist’s primary responsibility is to establish and grow a close, supportive, and trusting relationship with the administrative team and employees of Fulton County Schools (FCS). The goal is to educate employees so that they may make informed employee benefit choices and provide support to the administrative team as requested. This position also requires excellence in customer satisfaction to exceed client expectations. This position will be located on-site at Fulton County Schools in Atlanta, GA.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
• Work with FCS to accomplish specific goals and outcomes throughout the new product implementation and ongoing processes.
• Consult with FCS to provide education, guidance, and assistance to implement appropriate employee benefit options.
• Proactively seek areas for improvement.
• Promptly respond and follow up with client inquiries and issues.
• Coordinate client service issues with the appropriate benefit carrier. Serve as the liaison between the client and the carrier.
• Maintain a close, cooperative relationship with benefit carriers.
• Provide FCS with open enrollment support.
• Assist with the client new hire orientations, enrollments, and benefits as needed.
• Maintain and update FCS online Employee Benefit Center.
• Schedule and help conduct open enrollment and renewal meetings.
• Assist with client new hire employee benefits.
• Assist with mid-year changes to benefits.
• Prepare and present employee benefit training for clients.
• Collaborate with fellow Alexander & Company employees to address common issues.
• Help with special projects as needed.
• Scheduling meetings and arranging for lunches, as needed.
• Other duties as assigned.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
High School Diploma with 3-5 years successful benefits related experience, or equivalent combination of education and experience. Must have organizational and problem-solving skills; have excellent client relationship; possess strong customer service orientation skills and be results driven. Must possess a high level of integrity and dependability. Must have knowledge of employee benefits options and possess appropriate insurance licensing.
**COMPUTER SKILLS**
Experience with MS Office with intermediate/advanced skills with MS Excel, or equivalent programs, and a working knowledge of employee benefits administration software applications.
**CERTIFICATES, LICENSES, REGISTRATIONS**
Must be able to obtain insurance license.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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