À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR Corporation aux États-Unis et dans d’autres pays. Job Title: Employee and Labor Relations Manager, Canada & US Location: Canada, Virtual NCR Voyix is seeking a dedicated and experienced Employee and Labor Relations Manager to join our team in Canada, which will also support the US. The Employee and Labor Relations Specialist is responsible for managing and enhancing employee relations and labor relations strategies that drive business results. They serve as a liaison between the HR department and the business side of the company, providing guidance on labor policies, performance management, employee relations, and organizational change initiatives. This role involves coaching managers on effective leadership practices and ensuring compliance with labor regulations. Position Summary: + Collaborate with senior leaders to develop and implement employee and labor relations strategies that support business objectives. + Provide strategic advice on labor matters to senior leaders and managers. + Facilitate performance management processes and support organizational change initiatives. + Ensure compliance with labor regulations and company policies. + Monitor and measure existing labor relations procedures and policies. + Coach managers on effective leadership practices. + Lead and manage employee relations programs, ensuring alignment with company policies and Canadian labor regulations. + Conduct thorough investigations into employee complaints and grievances, providing fair and timely resolutions. + Maintain accurate records of employee relations cases and prepare reports for senior management. + Act as a change agent in the organization, sponsoring change initiatives in support of organizational evolution. + Experience working in a union environment. + Handle escalated issues within HR Shared Services that cannot be resolved by HR Representatives, providing overall HR support to employees and managers. This includes all matters under the support of HR that are not resolved in Tier I. Basic Qualifications: + Bachelor’s degree in Human Resources Management, Business Administration, or a related field. + Minimum of 5 years of experience in employee and labor relations or a similar HR role. + In-depth knowledge of Canadian labor laws and regulations. + Experience supporting unionized employees in Canada. + Experience supporting a US business unit from Canada. + Strong conflict resolution and problem-solving skills. + Excellent communication and interpersonal skills. + Ability to handle sensitive and confidential information with discretion. + Proficiency in HR software and data analysis tools. Preferred Qualifications: + Certified Human Resources Professional (CHRP) designation preferred. + Bilingual: English and French Les offres d’emploi sont conditionnelles au respect des critères de présélection applicables à l’emploi. Déclaration TEE L'engagement de NCR envers la diversité et l'égalité des chances en matière d'emploi est intégré à nos valeurs communes. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d'âge, de race, de couleur, de croyance, de religion, d'origine nationale, de handicap, d'orientation sexuelle, d'identité de genre, de statut d'ancien combattant, de service militaire, d'informations génétiques ou de toute autre caractéristique ou conduite protégée par la loi. NCR s'engage à être une entreprise inclusive à l'échelle mondiale où toutes les personnes sont traitées équitablement, reconnues pour leur individualité, promues en fonction de leurs performances et encouragées à s'efforcer d'atteindre leur plein potentiel. Nous croyons en la compréhension et le respect des différences entre toutes les personnes. Chaque individu chez NCR a la responsabilité continue de respecter et de soutenir un environnement diversifié à l'échelle mondiale. Déclaration aux agences tierces À TOUTES les agences de recrutement : NCR n'accepte que les CV des agences figurant sur la liste des fournisseurs privilégiés de NCR. Veuillez ne pas transmettre de curriculum vitae à notre système de suivi des candidats, aux employés de NCR ou à toute installation de NCR. NCR n'est pas responsable des frais ou charges associés aux CV non sollicités. Help us run the world's top brands. At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.