USA
2 days ago
Emergency Senior HR Manager
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.The Senior HR Manager is responsible for leading the HR team supporting the Darfur Operation in ensuring effective recruitment, contracts management, staff development, performance management, and employee engagement. They will work closely with the HR Coordinator and Senior Field Coordinator to implement HR initiatives such as GEDI, Safeguarding, Duty of Ccare support, promote employee engagement initiatives, promote a positive organizational culture, and minimize risks through IRC compliance procedures. The position holder will collaborate with leadership to maintain an organizational culture in line with IRC's values.
Responsibilities
Strategic HR Leadership and Management• Proactively meet with leaders to clarify changing talent needs, identify cultural, resource or competency gaps, and devise workforce plans that facilitate and support staff retention.• Actively participate in proposal design and grants opening and review meetings (GRMs, GOMs) specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong HR foundation to support program quality.• In collaboration with the Recruitment Team, set strategy for recruitment; develop candidate rosters, actively network and employ innovative, creative recruiting methods to attract and hire the best talent.• Review job position requests and job descriptions, making recommendations, ensuring accuracy, consistency.• Offer strategic and contextualized guidance on organizational culture/values to align with the mission and goals.• Serve as an advocate for Gender Equality Diversity and Inclusion, support Duty of Care, and Safeguarding priorities within Darfur operation.• prioritize and support efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across all field offices within Darfur.• Promote initiatives that enhance the employee experience, team engagement, inclusion, and cohesion.• Ensure the development and implementation of high-quality, context-specific strategies and practices in areas such as recruitment, compensation and benefits, employee relations, on boarding, off boarding.• Oversee payroll process ensuring accurate and timely equitable compensation for all staff.• Escalate code of conduct issues and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). • Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.
Staff Performance Management and Development• Serve as a model of supervisory excellence; supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback.• Improve staff coaching and mentorships for national colleagues. • Promote and monitor staff care and well-being. Model healthy work-life balance practices.• Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program.• Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff by delivering an employee engagement and communication strategy.• Maintain and leverage open communications and partnership on projects and shared goals with other HR Leads at the country level, regional HR and HR HQlevels.• Provide direct support and advise the Field Director and SMT on staff communications to ensure clarity, consistency and transparency in communications.• Represent IRC in NGO HR working groups and with external parties including for HR-related matters. Directly liaise with local legal counsel on HR-related matters.
HR Information Systems and tracking• Managing and overseeing HR information that will impact human resources activities.• Produce HR database reports, and ensure data confidentiality and accuracy for all IRC personnel.• Analyse HR data generated from integrated from IRC People/ employee systems to develop key statistics and metrics with a GEDI lens.• Staying up-to-date on developments and changes in HR management technology.• Recommending innovative solutions for improving HR data management.
Duty of Care • Develop country program action plans aimed at enhancing morale and supporting the social, physical, and psychological well-being of staff, seeking guidance from the DoC team. Maintain a healthy and empowering office environment that promotes open, honest, and productive communication.• Actively organize and facilitate regular check-ins, team-building activities, and open communication channels amongst staff to build a cohesive and supportive team environment.
Safeguarding• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power.• Promote best practice through the integration of safeguarding considerations in hiring, recruitment and onboarding practices (e.g., ensure delivery on Safeguarding Minimum Standard). • Ensure that all IRC employees receive orientation to IRC's Safeguarding Policy and behavioral expectations, collaborating with the Safeguarding Manager function where it exists and/or Regional Safeguarding Advisor.• Ensure that the IRC Way and information on reporting channels are sign-posted in all IRC office locations (in all relevant local languages).• Collaborate with specialized safeguarding staff and Country SMT members to convene functional stakeholders and promote adoption and progress of the Safeguarding Minimum Standards.
Team Culture • Build and maintain strong working relationships with the IRC Global P&C Department and regional colleagues and continually promote a culture of partnership and collaboration.• Cultivate and maintain a positive, collaborative, safe and protective work environment, while additionally setting an example of ‘One IRC’-way of working within the team and the wider organization.• Initiate team activities that motivate staff and create team morale.
Key working relationships Position Reports to: Emergency Field Coordinator and  HR CoordinatorPosition directly supervises:  HR officersWorks closely with:  Other EHAU staff, Coordinators/ Unit heads, Regional and Global HR teams, Indirect Reporting:  HQ Compensation & Benefits, Talent Management, Employee Relations, Duty of Care and HROps Directors. General Counsel Office. Ethics & Compliance Unit (ECU).External Relations: Working with the INGO HR forums and working groups; INGO and UN HR staff; Legal counsel; Social Security, Ministry of Interior; Ministry of Labor, etc
Requirements • A minimum of 6 years of progressive professional experience in Human Resource Management (People and Culture), with demonstrated success as in emergency response, conflict zones and/or humanitarian aid sector required.• Proven ability to operate effectively in high-pressure emergency settings, where resources are limited, basic comforts may be unavailable, and adaptability is essential to maintaining professionalism and effectiveness in rapidly changing environments.• Demonstrated success to support over 100+ employees at multiple organizational levels, cultures, and location.• Demonstrated success in supporting key senior management and building strong, trusted relationships.• Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.• High levels of integrity and empathy, with the ability to understand, engage, and inspire others.• Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across cultures, and organizational units required.• Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.• Excellent inter-personal, written, and verbal communication skills required.• Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.• Excellent organizational skills including detailed work planning and superior time management skills.• Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.• English ability is a must; fluency in Arabic a plus.




Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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