EMEA Technical Account Manager for Android Tablets **General Information** Req # WD00085929 Career area: Sales Country/Region: Italy State: Milano City: San Felice Segrate Date: Tuesday, July 22, 2025 Working time: Full-time **Additional Locations** : * Italy - Milano **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** We are now looking for an EMEA Technical Account Manager for Android Tablets. In this role **you will be responsible for** : + Understanding operators’ technical requirements liaising with R&D to accomplish customers’ certification processes + Performing technical reviews and share knowledge to proactively identify and prevent issues + Performing initial or secondary investigations helping service and PR to respond end-users’ requests + Providing excellent customer support for clients regarding Anroid Tablet Devices + Managing customer cases and maintain clear and concise case documentation + Serving as the customer's advocate within Lenovo + Traveling as necessary to meet customers all over EMEA **Basic qualifications:** + Proven track record in product line management role + Previous Experience in the Consumer Electronics, Networking, or similar industry + At least 5 years of experience in a Product Marketing or Product Management role + Excellent communication and interpersonal skills + Ability to work in team environment + Ability to think strategically and have exceptional attention to detail + Strong analytical and quantitative capability + Strong PowerPoint, Excel, and Word skills **What we offer you:** + Life Insurance + Pension/ Retirement Plan + Health Coverage Plan + Meal Vouchers + Employee Referral Bonus + Children of Lenovo Employees Scholarship Program + Lenovo and Motorola Product Discounts + Employee Assistance Program, e.g., for health, legal & financial consultancy + Internal E-learning Development Platform Available for Employees _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * Italy - Milano * Italy * Italy - Milano **AI PROCESSING NOTICE** We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.