Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The EMEA Head of Operations Risk is responsible for managing operational risk, executing risk and operational controls, developing management information, and driving process improvements within TP ICAP Operations. The role will require collaboration with the regional Head of Operations, the Global Head of Operational Risk, and applicable Functional Heads to implement tactical, as well as strategic change to meet the objectives of the overall operational strategy.

Key responsibilities will include to identify and implement efficiencies to operational protocols and procedures, helping to provide a greater level of service to clients both internal and external but more importantly ensuring we have a robust control environment given our “First Line of Defense” role.

The role requires the ability to drive operational change through the full project lifecycle, from requirements stage to implementation including the impact on the Operating model, and it entails driving initiatives to improve operations approach and standards around change, testing and releases.

As part of the Global Broking Operations Team, the role will also involve to independently review the Global Operating Model and recommend solutions around centralization and harmonization of ”Follow-the-Sun” models ultimately driving and enhancing Operations’ global client and customer experience, footprint and brand.

Role Responsibilities

Responsible for several key areas within the larger Operations team. These are: (1) Functional Risk Control and (2) leading change management initiatives within Operations (both regionally and globally).

Partner with the functional owners to manage routine risk activities (including control attestations, Risk Self Assessments (RSAs), stress tests and other regular Risk activities).

Partner with Operations staff, either regionally or globally by function as required, to provide guidance and oversight for Risk Issues and Actions, Risk Events, Policy Breaches, and other risk-related events.

Help lead regional and global innovation projects to assist in building more effective controls and/or providing more efficient processes.

Work with Operations partners and Technology resources in all regions to identify best practices for building, deploying, and supporting automated processes.

Lead Innovation Champion members in adhering to the End User Developed Application (EUDA) control requirements.

Ensure Operations are raising changes to the relevant development forum and understand the process for raising change. Compile Business Briefs for submission to the local PMO containing benefits realized for any projects related to this function.

Engage with regional counterparts, to ensure global consistency to Operational Change.

Assist in ensuring key controls/ operational risk/exception monitoring processes are in line with ICAP operational risk policy.

Build business relationships with internal and external clients ensuring operational process is never compromised but clearly understood by stakeholders.

Keep abreast of projects by other groups (front office/other offices) and ensure impact on Operating Model (i.e., reconciliation model) is understood and procedures updated as required.

Established roles and responsibilities for the Americas Regulatory Reporting teams.

Manage and develop the Americas Risk team members.

Pull together the progress of the change and report biweekly to the Operations Leadership team.

Experience / Competences

Essential

Bachelor’s degree required or equivalent professional experience

Solid consulting experience or other relevant change management experience

Comprehensive understanding of Broker Dealer Operations functions and trading life cycle.

Experience with cross location, global or multi-national projects.

Ability to influence and drive change

Strong personal organizational skills.

Excellent written and verbal communication skills; adapts communication style to suit audience

Service oriented, adaptable and resilient.

Results oriented with personal accountability.

Excellent attention to detail, quality and control.

Good relationship building skills both internally and externally.

Strong management skills with experience of building and leading a team.

Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook, Visio etc).

Excellent knowledge of clearing and settlement processes for all types of financial products.

Desired

Industry experience, including experience in senior management positions and knowledge of financial markets

Previous experience in a similar organisation

#LI-Hybrid #LI-MID #NIJobs

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

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