General Information Req # WD00085853 Career area: Marketing Country/Region: Spain State: Madrid City: Madrid Date: Tuesday, July 22, 2025 Working time: Full-time Additional Locations:  * Spain Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

This is a position for an EMEA CRM & eCommerce Senior Specialist – Motorola in the Mobile Business Group, one of the fastest growing divisions for Lenovo group. You will report to our Senior Marketing Manager, Motorola EMEA. The hybrid role is open in Madrid - Spain.Your Key Responsibilities:CRM Strategy & Execution:Develop, manage, and optimize CRM campaigns across eCommerce and brand sites to boost customer loyalty, engagement, and conversion ratesDesign customer journeys and lifecycle campaigns for segmented audiences, focusing on retention, reactivation, and cross-selling opportunitiesAnalyze customer data and purchase behavior to create targeted marketing strategies aimed at improving Customer Lifetime Value (CLV)
eCommerce Marketing:Supporting eCommerce Promotion plan with CRM activities, SEM, Affiliate Marketing and other paid media channels. Potentially run all SEM for all active EMEA countriesContent management for MotoverseManage trade in and review programme for eCommerce countries
Data Analytics & Reporting:Monitor key performance metrics for CRM and DG marketing, such as open rates, conversion rates, retention rates, and other KPIsGenerate reports to assess the effectiveness of CRM initiatives and campaigns, delivering actionable insights to stakeholdersUtilize analytics tools to measure ROI, recommend improvements, and inform future strategies
Cross-Functional Collaboration:Partner with internal teams (marketing, sales, product, eCommerce) to ensure alignment with business goals and customer experience enhancementsCoordinate with external vendors and agencies to optimize customer touchpoints
Key Qualifications:Bachelor’s Degree in Marketing, Business, Data Science, or related field and 3-5 years of experience in DG marketing management, preferably with focus on SEM and Affiliate marketingExperience in managing email marketing, customer segmentation, and data-driven campaigns; Experience with content management is a plusStrong analytical skills with experience in data interpretation and customer insightsExcellent communication and project management skills with a collaborative approachProficiency in English
What We Will Offer You:An open and stimulating environment within one of the most forward thinking IT companiesFlat structures and fast decision-making processesA modern and flexible way of working to combine personal and professional life, working from homeAn international team with a high focus on Gender DiversityAttractive compensation package
We are looking forward to discussing this position with you soon!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * Spain * Spain

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