London, GBR, United Kingdom
14 days ago
EMEA CRE Programme Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

EMEA CRE Programme Manager

This position is available in the UK, the Netherlands, Belgium, Germany, and France.

We are seeking a skilled and experienced Programme Manager to join the EMEA CRE team in a client-side capacity. The ideal candidate will play a vital role in supporting the EMEA Design & Programme Director in the planning, execution, and delivery of capital projects across the EMEA region. This position requires a detail-oriented professional with excellent analytical and communication skills who can effectively manage multiple programmes whilst participating in strategic oversight and financial stewardship of the EMEA CRE capital portfolio.

 

Responsibilities

Project Planning and Execution:

Assist in developing project execution plans, timelines, briefs, and delivery schedules aligned with strategic business objectives

Contribute to financial monitoring and delivery of the EMEA CRE capital plan, ensuring adherence to approved budgets and governance frameworks

Oversee project execution across multiple workstreams, coordinating with Project Managers, project and design team members, external consultants, and delivery partners

Monitor programme progress against key milestones and report on key performance indicators, service level agreements and contractual measures

Identify potential risks and collaborate with the Design & Programme Director and project teams to develop effective mitigation strategies

Support the Design & Programme Director in achieving targeted financial outcomes as determined by the annual Global CRE Capital Plan

Promote and maintain programme governance structures, including decision-making processes and escalation procedures

Drive continuous improvement initiatives, project implementation reviews, and implement best practice methodologies across the programme portfolio

 

Communication and Collaboration:

Facilitate effective communication between project teams, business stakeholders, and external delivery partners

Organise and lead programme review meetings, prepare agendas, and distribute minutes

Provide regular status updates and strategic briefings to the Design & Programme Director and senior executive stakeholders

Act as primary liaison between different stakeholders involved in capital projects

Proactively manage programme-related issues and facilitate resolution of project challenges

Support client and stakeholder communication, conferences, and events

Build and maintain strong relationships with internal business units and external partners to ensure collaboration and alignment

 

Documentation and Reporting:

Prepare high-quality status reports and executive presentations for CRE leadership and senior stakeholders

Maintain best practice templates and governance documentation on CRE platforms

Demonstrate proficiency in programme management software applications and reporting tools

Prepare PowerPoint presentations, senior leadership updates and briefings, financial analyses, and responses to strategic enquiries

Support the Design & Programme Director in day-to-day operations and strategic decision-making processes

Actively collaborate with stakeholders and leverage platform support to optimise programme delivery

Maintain comprehensive files and documentation related to programme assignments and governance requirements

Financial Management and Strategic Planning:

Track and monitor programme capital expenditure, providing guidance and oversight to ensure accurate and transparent financial management

Utilise  enterprise platforms to report on capital plan performance for CRE review and monitoring

Contribute to the development and refinement of the annual year's capital plan through strategic analysis and stakeholder input

Support budget development processes and advise on inclusions or exclusions for strategic consideration

Requirements/Qualifications

Essential Experience and Knowledge:

5+ years' experience in programme or project management within corporate real estate, fit-out project delivery, or similar environments

Proven track record of managing complex, multi-stream programmes with cross-functional dependencies

Experience in client-side environments with demonstrated ability to support senior leadership and stakeholders

Understanding of capital project delivery processes from business case development through to operational handover

Experience of project financial management, budget control, and performance reporting

 

Core Competencies:

Detail-oriented and organised with ability to proactively plan and manage multiple projects simultaneously

Excellent communication skills in written and verbal English, with ability to engage effectively with senior stakeholders

Self-starter with ability to work independently whilst providing comprehensive support to senior leadership

Inquisitive and analytical mindset with ability to question information and obtain satisfactory responses for stakeholder communication

Proactive approach to identifying opportunities and taking initiative without constant direction

 

Technical Proficiency:

Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, Project, and Outlook

Familiarity with programme management methodologies, tools, and best practices

Ability to interpret and evaluate design documentation and cost plans to support informed project decision-making

 

Leadership and Interpersonal Skills:

Strong interpersonal skills with ability to interact confidently with senior stakeholders

Diplomatic and tactful approach to stakeholder management across diverse organisational levels

Capacity to deal with ambiguity and make informed decisions without having complete information

Ability to navigate organisational dynamics and facilitate adoption of new processes and strategic initiatives

Experience in leading team members to achieve ambitious project outcomes and operational readiness

Focus on delivering value that exceeds expectations whilst maintaining strong CRE and stakeholder relationships

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Location:

On-site –Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Leeds, GBR, London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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