**Position:** EMEA Cloud Customer Success Manager **Job Description:** **About Arrow ECS Cloud Team** Joining the Arrow ECS Cloud team means working at the heart of our cloud strategy. Cloud technology is a key driver of our success, and scaling support for partners across EMEA is critical. This role focuses on enabling long-tail cloud partner success through strategic programs and structured frameworks. **Role Overview** As **EMEA Cloud Customer Success Manager** , you will manage and grow long-tail cloud partners across EMEA, working closely with the EMEA Cloud Program Manager and local cloud teams. You will ensure partner engagement, program alignment, and data-driven performance tracking, with a strong focus on Cloud and AI initiatives. **Key Responsibilities** + Drive partner success using structured frameworks and strategic programs + Align Cloud and AI initiatives with company priorities across EMEA + Collect and analyze partner data to support decision-making + Engage internal stakeholders for continuous program improvement **Working Environment** You will be part of a multicultural EMEA team. **Requirements** + 2+ years in a multinational tech/cloud company + Experience in customer success, partner management, or program coordination + Familiarity with cloud technologies and partner ecosystems is a plus + Strong communication skills + Flexibility to travel up to 25%, depending on business requirements + Fluent in English; other EMEA languages are a plus **Benefits** + Competitive salary + Strategic role within Arrow ECS EMEA + Growth opportunities and leadership exposure + Multinational team **Location:** MA-Casablanca, Morocco (Boulevard Al Quods) **Time Type:** Full time **Job Category:** Business Support Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.