Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Location

Mobile - In office 3 days a week; 127 Public Square CLE, OH, 4910 Tiedeman Brooklyn, OH, 726 Exchange St. Buffalo, NY or 555 Patroon Creek Boulevard, Albany, NY

Job Summary

Join the Embedded Banking Team as an IT Senior Business Analyst!  We support the growing Banking as a Service and Embedding Banking needs of Fintech and Commercial clients.  This is an exciting and emerging digital channel.

Our team consists of multiple scrum squads that work together to deliver new and enhanced features to our clients.  We are looking for an IT Senior Business Analyst that will also function as a Scrum Master.   Accountable for capturing the business and system/technical requirements for the APIs and backend services and facilitating scrum ceremonies.  Interfaces with multiple areas including Product Owners, Lines of Business and Technology Stakeholders.

The Technical Senior Business Analyst role will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable working on an Agile team, leading discussions with both business and technology partners, and able to clearly articulate possible issues as well as solutions.  The Technical Business Analyst will be responsible for writing technical specifications based on direct interactions with the line of business, technology team, and vendors/partners.  The specifications will need to be precise and clear, as the Technical Business Analyst will work closely with technical leads to ensure feasibility and scalability of solutions. The Technical Business Analyst is engaged in best practice development initiatives, provides thoughtful leadership, and ability to adapt to ever-changing technology and business environments.

Essential Job Functions:

Influences and leads a cross-functional agile squad in the optimization of application capabilities & business processes. Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the Embedded Banking Program and Commercial Banking Payments and Products.Captures requirements for multiple highly complex systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.Works with Fintech partners, vendors, and corporate clients in evaluating solutions, onboarding, mapping data, designing integration specs, troubleshooting, etc.Utilizes industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.Influences and significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. Translates business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.Applies expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmapWorks with QAS to lead project testing strategy.  Support and/or participate in user acceptance testing to ensure quality in application releases and user experienceAdvises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed.  Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standardsWorks effectively and individually with Technical and Non-Technical team membersHas a passion for customer satisfaction and successOversees and has accountability for the successful completion of all aspects of assigned project workLead and Coach the scrum team and apply appropriate Agile/Scrum principles to create or enhance the timely delivery of valuable products; work with Prod/Exp Owner to evaluate team cohesion and effectiveness and provide recommended changes as needed.Support the adoption and implementation of Agile practices.  Monitor and improve the scrum process and help to solve/remove impediments in the development process; recognize and remove external distractions.

Required Qualifications/ Competencies and Skills:

Bachelor's degree or similar experience in a related technology areaMinimum of 3 years of experience in a similar role as an IT Business Analyst in Banking/Financial IndustryDemonstrates the ability to effectively prepare and maintain the following documents / tools:Business process flowRequirements (business, functional, and technical)Executive summariesDemonstrates the following leadership skills:Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with project sponsors from the line of businessWorks within deadlines for project team membersMonitors progress and follows-upProvides respectful feedback and escalates where necessaryAnalyzes/Identifies areas of risk and develops plans to minimizeAbility to learn quickly and think creativelyPossesses excellent oral and written communication skillsPassionate about learning new tools, languages, and workflowsExperience with unit, functional, regression and performance testingExperience with SQL/executing queries; understanding of Data ModelsTeam player with strong interpersonal skills and ability to take a leadership role when necessaryFlexible and adaptable attitude disciplined to manage multiple responsibilities and adjust to varied environments.Experience working with developersAble to exercise independent judgment and take the lead role on enterprise level project with minimal direction from managementSeeks opportunities to develop professional skills

This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $95,000 to $105,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 08/22/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.