- Configure and maintain lab software systems (e.g., LIMS, QMS, SDMS, CDS) across development, testing, and production environments
- Create and manage electronic documentation including SOPs, specifications, and training materials
- Provide daily technical support and perform system administration tasks including setup, configuration, and maintenance
- Collaborate cross-functionally with CSV, IT, QC, and QA to ensure compliance and data integrity
- Lead system upgrades, gather user requirements, and develop custom reports, queries, and dashboards
- Monitor audit trails and escalate data integrity concerns as needed

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