What We Offer 🎯 Why This Role Matters As an EMR Specialist Lead, you will be part of a team of HIM professionals dedicated to ensuring the integrity, accessibility, and compliance of patient health records. You will play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function. What You’ll Do + Location: ONSITE at Presbyterian Medical Center and other facilities within the Charlotte region + Schedule - Monday - Friday, 8:30am - 5:00pm, rotating weekends as needed. + Develop, implement, maintain and monitor information management standards and systems to support the patient record. + Assist with scheduling and staffing, lead and facilitate weekly team huddles, monitor and audit work flows, provide ongoing team member education and train new employees. + Provide team coverage as needed performing EMR Specialist duties including: discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning, d epartment phone coverage, order medical records from off-site vendors and support accurate and secure patient records by monitoring and maintaining information management standards and systems, o n-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail. + Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly. + Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations. + Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations. + Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments. What You’ll Need Required: + High School Diploma or GED. + 3+ years of equivalent work experience with similar work assignments roles and responsibilities. + Zero years of experience with RHIT or RHIA licensure. + Able to drive/travel to multiple locations/facilities as needed. + Excellent analytical and customer service skills. + Able to successfully complete generic and department-specific skills validation, competency testing and standardized productivity metrics/goals. + Able to multitask and work independently with limited supervision. + Strong working knowledge of HIPAA requirements. + Comfortable in a computer-based workflow, with working knowledge and/or familiarity with acute care medical records and hospital regulatory environment. Preferred: + RHIT licensure. + Associate Degree. + Experience with the EPIC EHR and/or Hyland On Base scanning application. What’s In It for You + Growth and development opportunities within the Health Information Management department. + Comprehensive benefits include health, dental, vision, and life insurance. + Retirement fund with matching contributions. + Future Forward Program offering upfront tuition assistance for qualifying team members. + Employee assistance programs and discounts. Job Opening ID 129832