Job Summary Department: Health Information Management Location: Onsite at Forsyth Medical Center, will help other Novant facilities in the Triad Region as needed Schedule: Monday - Friday, 8:30am - 5:00pm, every other weekend and rotating holidays Preferred Experience: Working knowledge of medical record document types, scanning, EPIC EHR and/or Hyland OnBase scanning application systems Employment Type: Full time with benefits What You'll Do: + Develop, implement, maintain, and monitor information management standards and systems to support accurate and secure patient records. + Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations. + Handle department phone coverage, record retrieval and ordering from off-site vendors, and discharge unit rounding. + Deliver professional customer service to callers and visitors of the HIM department, addressing inquiries and resolving issues promptly. + Assess, prep, scan, and index medical documents into electronic medical record (EMR) systems, including HIMSS7 unit scanning. + Conduct quality analysis of scanned paper medical records to ensure accuracy and completeness in EMR systems. + Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail. + Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations. + Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments. + EMR Specialists may be assigned additional on-site HIM duties as necessary in order to maintain fluid departmental operations. + Team member will also foster working relationships with other departments to ensure timely resolution related to any issues within these workflows. You Belong Here: Let Novant Health be the destination for your professional growth. Come join a remarkable team where quality care meets quality service, in every dimension, every time. At Novant Health, one of our core values is f ostering a culture of belonging for our team members. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters team work, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred. + Experience: Minimum three years equivalent work experience with similar work assignments roles, and responsibilities or RHIT/RHIA in lieu of equivalent work experience, required. Internal Candidates: A combination of the above qualifications and proven success will be considered within HIM leader discretion, required. + Licensure/Certification: RHIT, preferred. + Additional Skills Required: Must possess excellent analytical skills and customer service skills. Ability to successfully complete generic and department-specific skills validation and competency testing. Must have the ability to multitask and work independently with limited supervision. Must be able to meet standardized productivity metrics/goals. Should have a strong working knowledge of HIPAA requirements. Must be comfortable in a computer-based workflow. Must have a working knowledge and/or familiarity with acute care medical records and hospital regulatory environment. Ability to drive/travel to multiple locations/facilities as needed. + Additional Skills Preferred: Experience with the EPIC EHR and/or Hyland On Base scanning application. Job Opening ID 25250