Posted Date

23 Sep 2025

Function/Business Area

IT & Systems

Location

Mumbai

Job Responsibilities

1. To ensure all digital CAFs are processed as per eKYC guidelines given
by DoT.
2. To validate and verify details of customers,Photo upload based on
digital CAFs received through eKYC process
3. Clearance of AO bucket in Activation platform
4. Approval or rejection of CAFs within TAT
5. Ensure all CAFS are approved as per defined SLA

Education Requirement

Any graduation

Experience Requirement

Minimum 1 Years - Maximum 2 Years

Skills & Competencies

1. Experience on customer onboarding process in Telecom
2. Knowledge on E-KYC and KYC norms
3. Familiar with different Quality Assurance/Management methodologies
specific to customer service management

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