Job description / Role Job Type
Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Network Administration Company Industry
Aviation, Airlines & Aerospace

Overview

A world leader in air cargo, we possess a geographical advantage that enables us to reach over 140 destinations across six continents. We are able to cater to two-thirds of the world's population in just eight hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers' ever-changing needs.

The cargo system analyst will lead the functional analysis of assigned business areas through constant interaction with the process owners and customers. Provide process knowledge and business analysis and inputs on process and systems improvements to the information technology development teams (either internal or external). Test, implement, and organise the training of the tested systems across the network.

Responsibilities

In this role, you will:

Generic: Research, collate, analyse, and document all the current and future business needs (processes and systems) and the changes that are required in the business process/systems by interacting with the concerned process owners, senior management, regulatory authorities, other logistics partners, and customers to ensure that short and long term business requirements will be met by the system. Identify and promote areas that offer cost saving, productivity gain, and/or maximising the use of the system. Conduct a gap analysis to identify and evaluate the current and future shortfalls and recommend the process changes or solutions that are required in light of the system requirements to satisfy the current and future business needs to ensure that the processes and systems developed and delivered will be properly aligned. Develop and educate the systems providers' assigned team on the concerned business areas to help them understand the industry trends, changes in the business needs, short and long term business objectives, etc. Facilitate and translate the business requirements with the systems providers ensuring these are understood for translation into systems requirements. Cargo system analyst: Lead, influence, and facilitate the requirement analysis and design review meetings with the process owners to help the systems providers' development team understand and appreciate the business requirements and improve user interface. It is important for the jobholder to be receptive to the needs of the end users and manage their expectations from the system perspective, and influence them on the changes or improvements to the systems and processes. Manage this within the project plan. Review, analyse, and evaluate the documents produced by the development team to ensure that the entire documents accurately reflect all the business needs. Interact with the process owners, other regulatory authorities, and connected parties to review the same and coordinate with the development team to address deviations. Will also be responsible to review and sign off the BUCs produced by the consultants. Scope creep has to be managed and addressed to ensure the project deliverables are not compromised. Oversee and facilitate the testing of all enhancements and systems produced by the development team for the concerned business areas, to ensure that all the new systems are comprehensively tested (including interface) and feedback is provided to the development team ensuring the feedback is incorporated in the system. Ensure all the bugs are fixed prior to rolling out the system to the network in a qualitative manner. Coordinate and ensure testing is conducted among the key outstation users as well. Manage post cut-over of new systems and enhancements, act as the system consultant to the users during the induction period, and provide functional support to comprehend the system and the business logic. Act as the functional expert for the modifications and enhancements to the system and prioritise them based on strategic business drivers as opposed to individual staff or station needs. As the division's business and automation requirements are expected to grow, automation is expected to play a key role in reducing the proportionate cost growth.

Qualification

To be considered for this role, you must meet the below requirements:

Degree or honours in a relevant field (12+3 or equivalent). Five plus years experience in logistics or related areas. Working experience in areas such as express door-to-door services, air cargo, logistics and supply chains, operations, warehousing, freight forwarding, or Experience as a business systems analyst implementing optimisation and automation initiatives based around technology. Good understanding of all aspects and concepts of express logistics and supply chains is useful but not critical. Ability to analyse business requirements for systems and understanding the application systems development life cycle including compliance with business process and SDLC methodology. Knowledge of new and emerging technologies like blockchain, IoT, RFID smart tags, GPS tracking, etc. Very good understanding of API technology including documentation and testing. Knowledge of other secure integration frameworks between various internal and external systems is a plus.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city.

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

Apply Now