Job Title

EHS Cluster Manager

Job Description Summary

Responsible and accountable for the delivery and implementation of the Cushman & Wakefield (CW) EMEA Health, Safety, Security, Environment, and Quality (EHS) Strategy across a multi-country Cluster (with focus on BeNeLux, France, and Germany), under the stewardship of the Head of EHS EMEA. This role focuses on delivering measurable improvements in health, safety, security, and environmental performance and engagement across the C&W organization, in alignment with business objectives.
This is a senior corporate role that reports directly to the Head of EHS EMEA and indirectly to the country heads across the cluster. The role will require an experienced professional who has held a similar role in a related industry and who is comfortable and confident in working and presenting at a senior level. The role will also have line management responsibility.
The individual will be commercially aware and fully accountable for delivering the EMEA EHS Strategy as this relates to applicable countries and reporting on performance, highlighting successes and escalating critical risk issues, to their stakeholder groups across the countries in scope.

Job Description

Core Responsibilities:

This senior EHS management role will be responsible for identifying areas of potential organisational risk and developing robust health and safety mitigation controls, policies, procedures and guidance in accordance with the C&W EMEA EHS strategy and local legislation. The role will be responsible for co-ordinating both internal and external resources across the region in order to manage legal compliance and enhance organisational safety culture. In doing so the role will work closely with the EMEA EHS Cluster Managers, the EHS Corporate and Management Systems Lead – EMEA, the EHS Manager for Owner and Occupier Services and the Head of EHS EMEA in order to ensure consistency of approach.

The role will work across all departments and therefore senior stakeholder engagement will be critical to the candidate’s success and the candidate must have demonstrable experience in developing successful senior stakeholder relationships and influencing change and process / culture improvement. The candidate must be a self-starter and able to demonstrate the delivery of organisational change through both face-to-face engagement and the use of remote working tools e.g. Microsoft Teams.

The role will have one direct report and therefore line management and mentorship skills will be crucial. This management position will be responsible for talent retention as well as successful day to day line management and resourcing of key projects e.g. ISO audits etc.

Critical relationships will include those with our higher risk business units including:

Our Asset Services department which has a technical management and property management focus and manages properties across the EMEA region ranging from offices and shopping centres to industrial parks and vacant land.Our Global Occupier Services department which manages office floor space for Blue Chip clients across the EMEA region.Our Project and Development Services department which manages construction projects and refurbishment / fit out works for clients across EMEA.Our business unit leaders (Country Heads) across the countries in scope.Functions leadership.

As a minimum the candidate will therefore require a proven track record in health and safety management, environmental management and preferably construction health and safety in order to be successful.

The successful candidate will support the Head of EHS EMEA to champion the ongoing improvement of C&W’s safety and environmental management systems relating both to our service delivery to clients and in relation to the health and safety of Cushman & Wakefield employees. The candidate will need to have proven experience in developing and implementing initiatives to improve EHS compliance and awareness and will be responsible for;

Developing, implementing and delivering proper objectives, targets and improvement programmes for the cluster countries in association with the Head of EHS EMEA.Monitoring and reporting on EHS performance and progress against EHS objectives to local and regional leadership teams. Routinely presenting at corporate meetings and steering groups to increase EHS awareness and engagement.Managing and developing appropriate EHS training programmes, methods of delivery and evaluation of effectiveness to ensure employees are competent with regard to their health and safety duties.Developing appropriate arrangements to ensure that contractors and third-party suppliers are appropriately vetted, and their activities and associated risks are appropriately managed and effectively controlled. Procuring, managing and monitoring the activities of external consultants operating on behalf of the EMEA EHS Team.Providing support and technical advice to senior operational managers to enable them to undertake their roles and responsibilities for health, safety and the environment within their particular areas of the business.Working closely with business development teams to support operational growth in line with business objectives. Presenting to clients as required in order to demonstrate Cushman & Wakefield’s credibility in the area of EHS.Monitoring changes in legislation and best practice to ensure continuing legal compliance and best practice throughout the applicable cluster region.Acting as a cluster ‘crisis manager’ dealing with major incidents and advising on next steps.Undertaking investigations of serious incidents and accidents. Examining incident circumstances, incident causation and considering improvements that could be made for the future.Liaising with external enforcement bodies and insurers as well as clients in order to satisfy key stakeholder requirements.Acting as trusted advisor to senior leadership on critical, complex and contentious issues as they arise across the cluster region.Supporting the Head of EHS EMEA and the EHS Corporate and Management Systems Lead – EMEA to develop and implement ISO certified management systems across the region.

Qualifications / Knowledge & Experience:

Educated to degree level in Occupational Health and Safety or an equivalent discipline, the successful candidate will have demonstrable experience of developing, implementing and refining models of health, safety and environmental management in accordance with the requirements of international standards.

Detailed knowledge and practical application of safety in the fields of construction, technical management and property management.

Senior membership of recognised EHS trade associations / bodies.

Experience of working in a multi-site environment in the facilities, retail, property or service delivery sector preferable.

Detailed knowledge and a proven track record in construction health and safety law.

The successful candidate will likely currently report to Board level stakeholders and will have a proven track record of working independently to influence senior stakeholders.

The successful candidate will currently hold a position of responsibility within an organisation where brand / reputation management is seen as critical and where they are accountable for the safety of large numbers of internal / external stakeholders.

An experienced trainer capable of delivering in-house training courses on EHS topics.

Skills & Personal Qualities:

Proven skills and qualities in the following areas:

Relationship and stakeholder management, influencing skills, commercial awareness and pragmatic problem-solving skills are essential requirements for this role.

Professional and proactive in approach and style, an excellent relationship builder, able to coach and influence change, by working in partnership and collaboration across the business.

Able to operate at a senior level with senior executive stakeholders.

Commercially aware and able to act calmly and with authority in a crisis. Able to deal with major incidents and advise members of the company executive on appropriate action to be taken in any EHS related incident.

An excellent communicator in English. Exceptional presentation skills are essential for this role.

Ability to effectively respond to complex enquiries, solve complex problems and provide innovative solutions, whilst considering the bigger picture and commercial factors, anticipating potential issues and future needs of the business.

Likes to work as part of a team but equally comfortable working alone, enjoys working with diverse and dynamic stakeholders and business units.

Excellent presentational skills and confident at delivering complex and difficult messages to a variety of different stakeholders of varying seniority.

Sensitive to the varying cultures and ways of operating between countries. Able to tailor solutions to suit national requirements and legislative frameworks.

Exceptional time management skills and an ability to work and deliver under pressure.

Local certifications or degrees for EHS professionals (e.g., in the Netherlands: HVK – Hogere Veiligheidskunde)

INCO: “Cushman & Wakefield”