EHR Support Analyst
HCA Healthcare
**Description**
Salary Estimate: $62691.20 - $97198.40 / year
Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
**Introduction**
Do you have the career opportunities as a EHR Support Analyst you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.
**Benefits**
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
Our teams are a committed, caring group of colleagues. Do you want to work as a EHR Support Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
JOB SUMMARY:
The EHR Support Analyst serves as a key onsite clinical IT resource for facility implementation and support of a limited set of clinical applications. Primary responsibilities include assisting with facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a local clinical subject matter expert on a limited set of applications to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and participation in new module/application testing and implementation for the facility. The EHR Support Analyst works under the guidance of the IT&S Director at the facility or a member of the EHR Support Team to perform their duties. This individual facilitates and manages maintenance of facility-specific dictionaries and provides input to division policies and procedures, training, and best practices for use within the facility. This individual works with the EHR Support Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A EHR Support Analyst may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.
KNOWLEDGE, SKILLS & ABILITIES:
Required:
• Understanding of clinical operations and processes • Understands pertinent JCAHO, MQSA, HIPAA, and ACR guidelines • Demonstrated ability to establish and build strong relationships across a broad range of personality types • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing • Demonstrated customer orientation • Excellent leadership and teaching abilities • Demonstrated advanced computer skills • Must be able to drive to assigned sites to complete work
Preferred:
• Proficiency in various programming and clinical application reporting tools • Customer service orientation and/or training Bachelors Degree
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