Description Are you passionate about making a difference in the lives of educators and ensuring they have the resources and support needed to succeed? Do you thrive in a fast-paced, people-centered environment where you can use your organizational and communication skills to solve problems and build relationships? If so, we invite you to apply for the role of Educator Support Specialist! About the Role: As an Educator Support Specialist, you will be a key player in helping educators and childcare center directors navigate essential processes as they work to meet important program requirements. In this role, you’ll provide personalized assistance, tackle challenges, and help ensure that both educators and facilities are set up for success. We’re seeking individuals who are passionate about customer service, love collaborating with others, and take pride in keeping things organized and running smoothly. Key Responsibilities: Provide high-quality technical and administrative support to educators with incomplete applications via phone, text, email, online chat, and mailings. Assist with managing and organizing incoming documents for active program participants, ensuring all records are filed correctly and efficiently. Communicate directly with childcare center directors to gather and confirm any missing or additional application details. Maintain and update records for active facilities, ensuring accuracy and completeness at all times. The ideal candidate will bring enthusiasm, a strong sense of organization, and the ability to work effectively with diverse stakeholders. Key qualities for success in this role include: Excellent communication skills — you’re great at explaining complex or detailed information in a clear, friendly, and professional way. Meticulous attention to detail — you’re always one step ahead, ensuring records and messages are accurate. Relationship-building skills — you can foster trust and positive interactions with educators, childcare providers, and team members alike. Adaptability — you’re comfortable juggling multiple communication channels and shifting priorities as needed. Tech savvy — you’re confident using online chat systems, document management tools, and core office software. Requirements • Minimum of 2 years of experience in administrative support, customer service, or a similar role. • Proficient in answering inbound calls and managing email correspondence. • Strong data entry skills with a high level of accuracy. • Familiarity with Microsoft Excel, Word, and Outlook. • Excellent communication skills, both written and verbal, with the ability to explain detailed information clearly. • Ability to build and maintain positive relationships with diverse stakeholders. • Detail-oriented with strong organizational skills to manage multiple tasks effectively. • Adaptable and comfortable working in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .