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Performs a wide range of general administrative and/or technical accountabilities and operations, and analyzes and completes respective projects or concepts, in order to deliver functional specific internal services, for an organization assigned.

The Education Services Operations Coordinator will support the Education and Development Center (EDC) in Cary by managing the Learning Management System (LMS) and providing professional internal services in education delivery. This role ensures the smooth operation of training programs, supports managers, trainers, and learners, and contributes to strategic and operational excellence.

Key Responsibilities

Administer and configure the LMS to support training deliveryManage user accounts, roles, permissions, and content organizationMaintain, organize, and distribute technical and training recordsConduct analysis, reporting, and database management for training operationsMonitor KPIs and performance metrics to support continuous improvementDesign and optimize processes, methods, and resource schedulingDevelop reports, presentations, and budget-related documentationParticipate in projects related to education delivery and process improvementProvide training and communication for process implementationSupport EDC staff with procurement coordinationAct as a point of escalation and advisor for operational staffPartner with IT to ensure infrastructure supports seamless education services

Success Measurements

Understanding of the healthcare education marketplace, preferably in diagnostic imaging and therapyExcellent communication skills – verbal, written, and presentation deliveryAbility to energize, develop, and build rapport across all organizational levelsStrong stakeholder management and prioritization skillsResults-driven, action-oriented, and committed to positive customer impact while balancing business needs

Education / Knowledge / Experience

Bachelor’s degree in a related discipline or a minimum of 3 years of relevant experienceProven success in a similar role, with demonstrated ability to fulfill key responsibilitiesClear understanding of LMS usage and administrationProficiency in Microsoft Word, Excel, PowerPoint, Teams; knowledge of Power BI is a plusBasic working knowledge of SAP

Required Skills for Success

Serves as a point of authority and source of knowledge in area of expertiseDemonstrates comprehensive understanding of business practices and contributes to issue resolutionAbility to manage multiple programs and priorities effectivelyRequired travel: up to 5%

Work Mode

On-site at the EDC in Cary, with virtual collaboration across regions.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The annual base pay for this position is:

Min $77,400 - Max $116,100

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

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