At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **THIS IS A COLLECTIVE BARGAINING UNIT POSITION** **Primary Function/General Purpose of Position** The Emergency Department Tech provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. **Essential Job Functions** + ​Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN. + Completes patient rounding as assigned. + Provides 1:1 patient safety companion service as needed. + Acts as liaison between patient and nurse to report changes and concerns. + Provides high level customer service to all patients, patient's families, community providers, visitors, and employees. + Provides accurate, precise, timely documentation as applicable to patient care. + Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving. + Performs delegated tasks once competency has been validated. + Collects data, within scope. + Completes patient screenings as applicable. + Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery. + Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress. + Maintains knowledge of policies and procedures. _This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation._ **Licensing/Certification** + BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) + Current certification per state requirements for Emergency Medical Technician (EMT), or Medical Assisting (preferred) **Education** High School Diploma or GED (required) **Work Experience** + Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred) 36 Scheduled weekly hours 7p-730a Every other weekend and holiday. As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com