About the Role

As a Store Experience Intern, you will work to identify, define and/or implement improvement opportunities across all stores in training, communication, customer experience or store operations. You will use data analytics, in-store observations and field feedback to improve processes that influence the experience of Kohl’s customers and associates.

What You’ll Do

Identify opportunities to drive results by elevating the experience for Kohl’s associates and/or customers

Collaborate with Technology, Finance and Field partners and process owners

Use data to measure and validate the benefits of the proposed changes

Provide insight on strengths and opportunities around customer and/or associate experience 

Participate in presentations and knowledge-sharing

Review and present ideas to leaders, managers and team members.

What Skills You Have

Required

Undergraduate Junior

Retail background or experience

Strong written and verbal communication skills

Passion for continuous process improvement 

Enthusiasm for customer and associate experiences

Possible Majors

Consumer Behavior

Communications

Instructional Design

Operations

Data Analytics