Riyadh, SAU
4 days ago
Eagle - BI Solutions & Support
**Key Responsibilities:** **1. Development & Enhancement of MicroStrategy Deliverables** + Analyze business requirements and translate them into BI solutions + Design and develop dashboards and reports to extend existing BI capabilities + Create and maintain documentation **2. Support for Existing & Extended BI Solutions** + Provide Level 1 & 2 support, escalate Level 3 issues + Recreate and investigate issues in lower environments + Perform data investigations and issue remediation + Develop fixes related to BI and data issues + Update documentation and interact with end users for support and knowledge sharing **3. MicroStrategy Software Updates & Upgrades** + Deploy and configure MSTR Library and Collaboration Server across regions + Finalize and test Disaster Recovery (DR) configurations + Implement authentication changes (IMS) + Handle ad-hoc requests and queries **Qualifications & Skills:** + Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s is a plus) + 7+ years of hands-on experience with **MicroStrategy** development and administration + Strong understanding of **BI concepts** , data modeling, and data warehousing + Proficiency in **SQL** and experience with relational databases (e.g., Oracle, SQL Server) + Experience with **MicroStrategy Library** , **Collaboration Server** , and **DR configurations** + Familiarity with **authentication systems** (IMS) and enterprise security models + Excellent problem-solving and analytical skills for issue investigation and remediation + Strong communication skills for end-user interaction and knowledge transfer + Ability to work independently and collaboratively in a fast-paced environment Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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