E-Commerce Sales Analyst & Support Specialist
Access Dubuque
E-Commerce Sales Analyst & Support Specialist
**Specialized Recruiting Group**
1 Positions
ID: 78218
Posted On 08/15/2025
**Job Overview**
We are seeking a highly skilled **E-Commerce Sales Analyst & Support Specialist** with deep expertise primarily in **Amazon FBA (Fulfilled by Amazon) as well as FBM (Fulfilled by Merchant) operations** to join our client’s team. This role is pivotal in driving sales performance, optimizing product listings, and ensuring seamless customer experience.
The ideal candidate will be analytical, detail-oriented, and tech-savvy, with a proven track record of managing and growing Amazon sales channels.
**Key Responsibilities**
**Amazon FBA Management**
+ Analyze category and product-level sales trends to identify growth opportunities.
+ Ensure all Amazon listings are optimized with accurate imagery, video, and compelling copy.
+ Monitor and adjust pricing strategies based on Amazon algorithms and competitive landscape.
+ Collaborate with Amazon support to resolve issues and explore new promotional opportunities.
+ Identify new product categories to enter on Amazon.
**E-Commerce Operations**
+ Efficiently process and ship online orders, ensuring timely fulfillment.
+ Review orders for potential fraud and manage returns professionally.
+ Maintain accurate inventory and product availability across platforms.
**Website Content & Maintenance**
+ Develop and maintain a stand-alone website.
+ Ensure product listings are current, well-supported with media, and reflect accurate stock status.
+ Remove discontinued items and update content regularly.
**Qualifications**
+ **Education:** Associate’s degree in a relevant field or Bachelor’s degree in Marketing or Business.
+ **Experience:** 5–8 years in e-commerce sales analysis and support, with a strong focus on Amazon. Experience in retail, marketing, customer service, or management is a plus.
**Required Skills & Competencies**
+ Proficiency in Microsoft Excel and Outlook.
+ Strong written and verbal communication skills.
+ Excellent organizational and multitasking abilities.
+ Analytical mindset with strong problem-solving skills.
+ Ability to work independently and under pressure.
+ Quick learner of new software systems and platforms.
+ High level of integrity and professionalism.
**Benefits**
+ Competitive 401(k) match
+ Paid Time Off (PTO)
+ Paid Holidays
+ Health, Dental, and Vision Insurance
+ Flexible Spending Accounts
+ Bonus potential based on performance
**Compensation:** Based on experience, with significant upside bonus potential.
Primary Contact
1707166244319
Molly Wand
Executive Recruiter,
(563)583-1600
Phone
Phone
Phone
Fax
Molly.Wand@Expresspros.com
Email
True
True
False
**Job Details**
Categories
Sales/Service
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
PTO (Paid Time Off)
**Qualifications**
Education
Associates
Experience
2-5 Years
Company ID
36232
Job REQ #
\# Positions
1
Start Date
20250815
End Date
20251031
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Specialized Recruiting Group
**About the Company**
Specialized Recruiting Group is an Express Employment Professionals company with a focus on Professional and Executive Search. We recruit and maintain a pipeline of highly skilled professionals in a variety of areas for interim/project assignments, contract-to-hire assignments, and permanent (direct hire) placement. Our team is uniquely equipped to help companies find the talent their business needs, and help talented professionals take the next step in their careers.
Specialized Recruiting Group is proud to serve the communities of Dubuque, Waterloo, and Southwest WI with a full offering of recruiting, training, and human resource services. Since we opened our doors, we have focused on not only helping companies find top talent, but also helping them develop and retain talent.
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