Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Company description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300m of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year-round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job description

Duty manager

Can you bring your own personality, create a "magnifique" experience and naturally connect with guests and colleagues alike?

We are looking for a Duty Manager to join our team! This could be the next step for you into a management position within the hotel and the group, so apply today, get lots of perks and benefits, learn and grow continuously and start your lifelong career here!

What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our corporate social responsibility activities, like Planet 21 What you will be doing: Responsible for ensuring the efficient operation in guest services Supervise daily VIP arrivals in terms of room allocation, amenities and special requests of guests Ensure that all team members are properly trained Handle complaints, incidents, and accidents occurring in the hotel when required Manage and motivate the teams to upsell and to make sure that the rates given match the instructions received Develop high quality relationships with guests throughout their stay, in order to encourage loyalty Support other duty managers with responsibilities related to the front desk Qualifications

Your experience and skills include:

Minimum experience of two years in a similar role in a 5-star luxury hotel Bachelor's degree in hospitality or equivalent Knowledge in MS Office and Opera system Ability to speak other languages, preferably Russian Ability to work under pressure, multitask and think on your feet to quickly resolve issues Strong verbal and written communication skills and pride in personal presentation A genuine passion for customer service with a strong focus on always making our guests feel welcome during their stay Strong leadership and interpersonal skills Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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