With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Duty Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repair, maintenance and new installations, ensuring the safety operations in the hotel. He / she effectively communicates and solves the questions guests encountered.
What will I be doing?
As the Duty Engineer, you will be responsible for performing the following tasks to the highest standards:
• Ensures that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard.
• Develops Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards.
• Performs day-to-day routine and preventative maintenance within the hotel rooms.
• Responds promptly and efficiently to any maintenance calls that arise.
• Executes the preventative maintenance schedule and ensures all equipment and designated areas are maintained to the required standard.
• Keeps the hotel’s Assistant Chief Engineer informed of progress of all jobs in order to control cost effectiveness in work assignments and availability of manpower.
• Assists in the handling of emergencies in order to ensure responsible back up in taking corrective acts in a safe and efficient manner.
• Coordinates and supervises the work of service contractors to ensure that the terms of all such contracts for all equipment and systems are fully implemented.
• Responsible for training employees to improve working skills, enabling them to work with maximum efficiency.
• Conduct regular performance evaluations with employees, guiding and training employees to be competent for higher positions.
• Works with management and Team Members, as well as outside support, to develop and maintain a continuing atmosphere of Guest and Team Members’ comfort and safety.
• Be willing to work any day of the week on a Shifting schedule and long hours when necessary.
• Assists in the implementation of energy conservation program.
• Maintains all tools, equipment, and working areas in good condition.
• Keeps technical knowledge and skills up to date.
• Perform any other reasonable duties and duties as assigned.
• The department reserves the right to change or supplement the job description if necessary.
What are we looking for?
A Duty Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• At least 3 years of working experience in the same position or 5 years of supervisory experience in a 4 / 5-star hotel.
• Proficient in English to meet business needs.
• Knowledgeable of hotel electrical and mechanical knowledge.
• Familiar with hotel engineering equipment maintenance and repairs.
• Strong communication and coordination skills.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!