Dunkin Closing Shift Team Member
Dunkin'
**Hours for this role are 3pm-10:30pm**
We are looking for a Night Shift Team Leader / Store Closer to prepare and serve hot and cold beverages, including various types of coffee and tea. Team Member responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.
Responsibilities
Greet customers as they enterGive customers drink menus and answer their questions regarding ingredientsTake orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)Prepare beverages following recipesServe beverages and prepared food, like cookies, pastries and muffinsReceive and process payments (cash and credit cards)Keep the bar area cleanMaintain stock of clean mugs and platesCheck if brewing equipment operates properly and report any maintenance needsComply with health and safety regulationsCommunicate customer feedback to managers and recommend new menu itemsSkills
Previous work experience as a Barista or Waiter/WaitressKnowledge of sanitation regulationsFlexibility to work various shiftsBasic math skillsExcellent communication skillsHigh school diploma: relevant training is a plusBakers or Opening Position- Internal 3am-4am open by 5
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