The opportunity

Delaware North Gaming is hiring a full-time dual-rate Slot Machine Attendant and Floor Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. As a Slot Machine Attendant, you will be responsible for providing maintenance of gaming floor equipment and assisting guests as needed.

 

If you are looking for a role offering teamwork, excitement, and career growth, apply now. 

Pay $18.16 - $18.16 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Monitor slot machines and fix ticket paper as neededPerform adjustments and minor repairs to slot machines, resolving problems such as jams or machine tiltsDocument the specifics of malfunctioning machines needing repairPatrol assigned areas to ensure that players are following rules and machines are functioning correctlyProcess jackpot payouts by company and state gaming procedures

Responsibilities when acting as a supervisor

 

Follow New York State Gaming Commission regulations and proceduresPerform MOD (Manager on Duty) duties: make sound decisions with the best interest of the company in mindNotify managers of any guest needs and requests for follow-up to ensure good guest relationsSchedule all shifts of the Floor Attendants, and track attendanceLead by example in the skills of Guest service and positive interaction with associates, guests, and supervisors by mutual respect for all people’s needsDemonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations and maintain guest goodwill

More about youMust be 18 years of ageAbility to obtain and maintain a New York state gaming licenseAbility to perform basic math calculations and accurately handle large sums of moneyBasic slot machine knowledge preferredPrevious customer service experienceHigh School Diploma or equivalent requiredPrevious supervisor or management experience preferred

Physical requirementsFrequent standing and walking for the entire length of the shift Manual dexterity to handle machine repairsAbility to lift to 30 poundsExposure to secondhand smoke

Shift details

Evenings
Every weekend
Holidays

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.