This role is a 6 month fixed-term contract.

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking for to take to a new level is how we fulfil and deliver customer orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come build the future with us!

The Delivery Service Partner (DSP) program is an integral part of fulfilling customers’ orders in the last mile space. The program gives entrepreneurs an opportunity to develop a successful package delivery business with low startup costs and access to Amazon's technology and logistics experience. To develop the DSP program, the DSP Shared Services Account Coordinator works closely with a team of Business Development Managers to source and onboard DSPs. The DSP Account Coordinator is an integral partner in managing sourcing and onboarding activities from application vetting to final interview management, supporting entrepreneurs in creating their new company and the onboarding process in our system. To fulfill these tasks the DSP Account Coordinator can build trusting relationship with our external DSP candidates, identifying qualified candidates and accompanying them throughout the sourcing and onboarding funnel. To deliver great candidate experience, the DSP Account Coordinator has great communication skills, the ability to shift gears at a moment’s notice and enjoys the challenge of helping to build a great organization of talented individuals. To meet our targets, the DSP Account Coordinator uses software tools (Excel, Outlook, Salesforce) and has a keen eye to deliver their goal in form of candidate experience and quality within set deadlines. This is an amazing opportunity for someone looking to broaden their experience, work in a top acquisition and onboarding organization and enjoy an ambiguous environment with a lot of optimization opportunities across Europe.



Key job responsibilities
- Application review & vetting: Review and evaluate incoming applications
- Candidate screening: Conduct structured candidate screenings
- Interview scheduling & coordination: Own interview scheduling across multiple stakeholders, ensuring timely and professional candidate experience
- Pipeline tracking & data integrity: Maintain accurate, real-time candidate records within applicable tracking systems
- Candidate communication: Serve as the day-to-day point of contact for candidates throughout the lifecycle
- End-to-end onboarding execution: Manage the full administrative lifecycle of onboarding for approved candidates: from offer acceptance through operational launch
- Learning content updates: Perform regular reviews and updates of existing DSP Acquisition–related materials to ensure alignment with current policies