*Please note this role is field based across regions covering Sevenoaks and Redhill, working 1 weekend in every 3.

 

Why join us

By joining Sainsbury's as a Driver Trainer Lead, you will have the opportunity to play a pivotal role in ensuring the safety and service excellence of our driver colleagues, ultimately delivering a brilliant experience to our customers. With a focus on coaching, championing customer experience, and driving operational excellence, you will have the chance to make a real impact on our delivery operations while continuously developing your skills and expertise in a supportive and collaborative environment. Join us to be part of a team that values innovation, learning, and delivering exceptional service to our customers and colleagues alike.

 

What you'll do

As the Driver Training Lead at Sainsbury's you will; 

Deliver technical and service-based training to our driver colleagues, ensuring safe and efficient deliveries to our customers while providing excellent service at their doorstep.  Act as a key point of contact to welcome new driving colleagues, conduct risk assessments, and provide coaching to enhance their driving skills.  Champion great customer experience by delivering service training, analysing driver performance post-collision, and ensuring overall operational excellence by completing store visits, reviewing telematics data, and delivering coaching to store / hub management and colleagues.  Maintaining records for driver colleagues, analysing performance data, and developing action plans to improve service and safety within your cluster of stores, ultimately contributing to the success of our delivery operations.

 

Who you are

Must hold an Approved Driving Instructor (ADI) qualification (this is essential). Have held a driving license for a minimum of three years with a maximum of 6 points worth of endorsements. Previous experience in Home Delivery operations is advantageous. Strong coaching skills and experience in meeting facilitation within a training environment. Excellent time management and organisational skills. Ability to manage and analyse data using internal digital systems. DBS cleared. Good Microsoft Office and power Bi knowledge would be desirable.