Fleet Operations Daily Dispatch: Coordinate and manage daily dispatch operations to ensure timely and efficient service Route Management: Plan, optimize, and oversee routes to maximize efficiency and service quality Driver Supervision: Manage and supervise drivers, ensuring adherence to safety protocols and company standards Performance Monitoring: Track and evaluate driver performance, conduct regular assessments, and provide coaching and feedback Driver and Asset Utilization: Measure and monitor driver performance making sure we are fully utilizing our fleet to capacity Administrative Duties Payroll Management: Process and manage driver payroll, including hours tracking, overtime, and compensation accuracy Scheduling: Create and maintain driver schedules, manage time-off requests, and ensure adequate coverage Record Keeping: Maintain accurate records of routes, driver hours, vehicle logs, and incident reports Compliance: Ensure all drivers maintain proper licensing and meet regulatory requirements Safety & Quality Safety Leadership: Promote and enforce safety standards, conduct safety meetings, and implement corrective actions Incident Management: Investigate incidents and accidents, document findings, and implement preventive measures Vehicle Oversight: Monitor vehicle inspections, maintenance schedules, and coordinate necessary repairs Customer Service: Address service-related concerns and maintain high satisfaction levels Required Qualifications Experience: 3-5 years in fleet management or transportation operations, preferably with local delivery services Leadership: Proven ability to manage, motivate, and develop driver teams Payroll Knowledge: Experience with payroll processing and time tracking systems Dispatch Experience: Hands-on experience with dispatch operations and route planning Regulatory Knowledge: Understanding of DOT regulations, safety compliance, and driver qualification requirements Communication: Strong verbal and written communication skills Technology: Proficiency with fleet management software, dispatch systems, and Microsoft Office Preferred Qualifications Experience managing private shuttle or employee transportation fleets Familiarity with GPS tracking and fleet management technology Background in logistics or distribution operations Problem-solving and conflict resolution skills