**Additional Information** **Job Number** 26018487 **Job Category** Rooms & Guest Services Operations **Location** W Budapest, Andrassy ut 25, Budapest, Hungary, Hungary, 1061 VIEW ON MAP (https://www.google.com/maps?q=W%20Budapest%2C%20Andrassy%20ut%2025%2C%20Budapest%2C%20Hungary%2C%20Hungary%2C%201061) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** The Doorman is the first point of contact for guests and plays a vital role in creating a memorable and personalized arrival and departure experience. This role embodies the hotel’s values by delivering exceptional hospitality, anticipating guest needs, and maintaining a warm, welcoming presence at all times. The ideal candidate is polished, attentive, and committed to delivering world‑class service in a luxury environment. + Warmly greet all guests upon arrival and departure with a professional, courteous, and engaging manner. + Open hotel doors, assist with luggage, and provide seamless coordination with bell and concierge teams. + Escort guests to transportation or hotel entrances when appropriate. + Anticipate guest needs and provide proactive support, including offering directions, local recommendations, and general hotel information. + Assist with arranging taxis, private cars, or valet services. + Maintain an impeccable knowledge of hotel facilities, services, and local attractions. + Monitor the hotel entrance to ensure safety, security, and traffic flow while maintaining a welcoming atmosphere. + Manage guest and visitor access according to hotel protocols. + Work closely with the bell team, concierge, reception, and security to ensure flawless guest transitions. + Communicate guest arrivals, VIP needs, and special requests promptly and accurately. + Support smooth operations during peak arrival and departure times. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS + Education: High school diploma + Related Work Experience: 2-5 years of experience in a similar position + Strong communication skills and a naturally warm, welcoming personality. + Ability to remain calm and composed in a fast‑paced environment. + Physical ability to stand for long periods and assist with luggage. + Fluent English + License or Certification: **Hungarian Driver's licence** + EU Work authorization **ABOUT THE PROPERTY** Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site), the hotel is housed in the impressive Drechsler Palace on the city’s most luxurious shopping street located directly across from the State Opera House. W Budapest features 151 stylish guest rooms and suites, including one Extreme WOW, the brand’s lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar, both sure to be embraced by locals as a place to mix and mingle, as well as the signature W Lounge, the brand’s evolution of the traditional hotel lobby, where guests can go to see and be seen. Three meeting and event spaces, including a Great Room for larger celebrations, are available, along with an Away® Spa, FIT® fitness center, and WET® pool. Guests can also expect the W brand’s signature Whatever/Whenever® service philosophy, providing guests whatever they want, whenever they want it. **ABOUT THE BRAND** At W we go all in. We are vibrant, alluring, and personal. We don’t take ourselves too seriously. We are irreverent, energetic, and spontaneous. We have an edge. We are bold, brave, and confident. We do everything with intention. We are sophisticated, thoughtful, and aspirational. W sits alongside luxury and is not confined by it, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests’ passions, providing insider access to what’s new and what’s next. If you’re ready to create the energetic W scene that is magnetic to everyday connectors around the world, then we invite you to explore a career with W Hotels. W Hotels does not recruit, we cast Talent. **BENEFITS WE OFFER:** + Healthy meals on duty + Room, F&B, Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world + Learning and development opportunities + Travel allowance within Budapest after probation period + SZÉP card fringe benefit/ ‘cafeteria’ after probation period + Employee referral bonus + Discounted breakfast offers at Marriott International hotels in Budapest + Different employee recognition schemes + Awards and celebrations (Length of Service Award, Talent of the month etc.) + Private medical service (managers only) + Other local benefits in Budapest, e.g. discounted theatre, museum, concert tickets etc. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.