Door Host
Hyatt
**Description:**
**Duties and responsibilities related to the Door Host role:**
+ Provide the first warm and professional welcome to all arriving guests, opening vehicle and hotel doors with a genuine smile.
+ Assist guests immediately upon arrival by unloading **luggage** from cars and taxis, ensuring it is handled with care and properly tagged.
+ Transport guest luggage promptly and safely to their rooms using bell carts, explaining room features (lights, AC, etc.) upon entry.
+ Manage the flow of traffic at the hotel entrance (porte-cochère), ensuring the driveway remains uncongested and accessible for arriving vehicles.
+ Coordinate efficiently with **Valet Parking** to ensure guest vehicles are parked and retrieved quickly.
+ Arrange transportation for guests by hailing taxis or coordinating with private drivers, providing them with clear directions to the guest's destination.
+ Manage the secure storage of guest luggage in the designated **luggage room** for early arrivals or late departures, maintaining accurate records.
+ Maintain the cleanliness and presentation of the hotel entrance, lobby, and bell desk area at all times.
+ Assist guests with special needs, such as providing wheelchair assistance or using umbrellas during inclement weather to escort them to/from vehicles.
**Qualifications:**
+ Ideally with a relevant degree or diploma in Hospitality or Tourism management
+ Minimum 2 years work experience in hotel operations
+ Good customer service, communications and interpersonal skills are a must
**Primary Location:** QA-Doha-Doha
**Organization:** Andaz Doha
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DOH003053
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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