Documented Info Digital Support Intern (unpaid)
International Rescue Committee
Requisition ID: req59104
Job Title: Documented Info Digital Support Intern (unpaid)
Sector: Immigration & Citizenship
Employment Category: Intern
Employment Type: Part-Time
Compensation: USD 0.00 - 0.00 Hourly
Location: New York, NY RAI USA
Work Arrangement:Hybrid
Job Description
SCOPE OF WORK : The International Rescue Committee (IRC) , works in the United States to welcome s newly arrived refugees and immigrants, support s them in their resettlement, and provide s holistic services to help them build new lives in their communities.
Documented.Info is a collaborative project between Documented, a nonprofit newsroom , and the IRC , designed to connect s users with essential services and & serve immigrant communities in NYC by providing accessible, accurate, and up-to-date information in multiple languages.
The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance. This internship offers a hands-on, immersive experience in community-centered digital service delivery and communications ideal for students and recent graduates passionate about immigrant rights, journalism, or public service. You will be working in a joint capacity with Documented & IRC teams.
RESPONSIBILITIES
Service Mapping & Engagement
· Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC.
+ Conduct outreach to community-based organizations.
+ Assist in confirming, verifying and updating service entries on the Documented.Info service map.
Content Creation & Writing
+ Work with Communities editor at Documented to draft and edit 1 – 3 community-facing articles, how-to guides, and FAQs in plain language, based on trends and service needs.
+ Create infographics or visual explainers to accompany service-related content.
+ Support scriptwriting or caption writing for videos, social posts, or story content.
+ Help maintain Documented.Info’s social channels with community-centered posts.
· Respond to inquiries with support from the Community Liaison team.
Administrative Support
· Assist Asylum Team with orientations and intake pro cesses
· Research possible client referrals
· Help caseworkers with documentation and survey collection
REQUIREMENTS:
· Must be based in the U.S.; must be a U.S. citizen or have U.S. work authorization.
· Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years).
· Strong interest in immigrant rights, community outreach, and digital communication.
· Experience using social media platforms (Facebook & Instagram) and content creation tools.
· Excellent written and verbal communication skills; strong attention to detail.
· Ability to work independently in a remote setting while collaborating across teams.
· Any degree accepted. Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply.
· Proficiency in Spanish, French, or Haitian Creole is required. Can be proficient in other refugee/asylum seeker-based languages
Qualifications
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