As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Associate - Document Services
Locations: Dublin
Get To Know the Team
Job Description
In the role of Associate, you will work with our document management team and be responsible for processing incoming post and emails for Life Policies. Ensuring that these documents are processed accurately and in line with deadlines as required, demonstrating a strong level of product and process knowledge for all transactions that are handled within your team. You will be required to meet targets on quality and service levels.
Why You Will Love It Here!
Your Future: Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental LeaveDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and more!What You Will Get To Do:
Processing of Policy Holder incoming post and emails for Life Policies in line with the requirements of your team.Answering queries from stakeholders around the business both verbally and in writing in a professional mannerTimely completion of work allocated by your Supervisor in an accurate fashion and within agreed deadlinesEnsure all work carried out to agreed quality standardsCommunicate directly with you team members and other Operations Teams to ensure customer satisfaction is achieved through co-operation Working as part of a team to meet team targets and objectivesBe familiar with and adhere to all corporate policies and procedures including the HR Manual and the Clear Desk policyEnsure completion of all regulatory training within agreed timeframeDevelop an awareness of SS&C’s contractual obligationsWhat You Will Bring:
Excellent people and organisational skills.Ability to manage your work in a busy, challenging environment and be a team playerDemonstrate a strong level of commitment and work ethicStrong customer focusHigh attention to detail and promote a “right first time” ethosExperience in Microsoft Office.Good time management skillsProfessional use of email and the telephone with excellent communication skillsUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.