Role Proficiency:

Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering

Outcomes:

     Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.      Code debug test document and communicate product/component/features at development stages.      Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.      Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models      Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles      Identify the problem patterns and improve the technical design of the application/system      Proactively identify issues/defects/flaws in module/requirement implementation       Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions

Measures of Outcomes:

     Adherence to engineering process and standards (coding standards)      Adherence to schedule / timelines      Adhere to SLAs where applicable      Number of defects post delivery      Number of non-compliance issues      Reduction of reoccurrence of known defects      Quick turnaround of production bugs      Meet the defined productivity standards for project      Number of reusable components created   Completion of applicable technical/domain certifications Completion of all mandatory training requirements

Outputs Expected:

Code:

Develop code independently for the above

Configure:

Implement and monitor configuration process

Test:

Create and review unit test cases
scenarios and execution

Domain relevance:

Develop features and components with good understanding of the business problem being addressed for the client

Manage Project:

Manage module level activities

Manage Defects:

Perform defect RCA and mitigation

Estimate:

Estimate time
effort
resource dependence for one's own work and others' work
including modules

Document:

Create documentation for own work as well as perform peer review of documentation of others' work

Manage knowledge:

Consume and contribute to project related documents
share point
libraries and client universities

Status Reporting:

Report status of tasks assigned Comply with project related reporting standards/process

Release:

Execute release process

Design:

LLD for multiple components

Mentoring:

Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples:

Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help

Knowledge Examples:

     Appropriate software programs / modules      Technical designing      Programming languages      DBMS      Operating Systems and software platforms      Integrated development environment (IDE)      Agile methods Knowledge of customer domain and sub domain where problem is solved

Additional Comments:

Job Description The successful candidate will possess a demonstrated ability to independently perform administration and engineering of various Data Loss Prevention products, compliance with security requirements as well as participate in incident investigation and resolution, projects, functionality and rule testing, upgrades and enhancements for DLP technical infrastructures. Duties and Responsibilities • Provide triage, resolution and technical support to the client • Resolve incidents based on mutually agreed SLA, severity and priority • Meet or exceed GSO SLA requirements of internal stakeholders • Quickly reply to queries regarding issues • Able to test and replicate issue and trace cause of the problem • Isolate issues and server specific problems • Support, patch and upgrades including external dependencies. • Participate in team meetings • Participate in client/internal audit meetings • Maintain Issue and Incident Knowledgebase • Comply with change and incident management processes utilizing Service Now • Support and contribute to process improvement initiatives for DLP platforms • Provide direct support for DLP products • Coordinate with other organizations and manufacturer support • Develop and implement automation and monitoring to improve system availability and supportability Education and/or Work Experience Requirements: • At least 5 years of experience in information security • Bachelor’s degree in Computer Science, related field or equivalent experience. • At least 2 years of DLP experience required. • Windows desktop and server systems support experience required. • CISSP or equivalent certification preferred. • Demonstrated and hands on experience with, DLP technologies • Network troubleshooting experience required • Experience writing Procedure/Process documentation • Deploy, configure and administer; Data in Motion, Data in Use products, CASB, Data at Rest scanning and Data Insight. • Assist in the operational and performance issues related to DLP infrastructure and applications • Provide recommendations and implement changes to optimize DLP products • Test and analyze develop custom scripts, programs as needed • Automation experience with DLP policy testing • Understanding of cloud/SaaS environments • Knowledge of SIEM tools and Dashboard creation tools like PowerBI • Working Experience with DLP tools like Trellix, SkyHigh, NetSkope,Zscalar,Palo Alto etc Personal Skills • Able to work independently and efficiently to meet deadlines • Maintain professional and cordial relationship with internal clients and external vendors • Able to work with internal and external teams on a regular basis • Able to work in high pressure situations • Able to communicate effectively in English (oral, written and electronic) • Willing to take ownership, Good team player • Flexible attitude and availability to work outside regional working hours to support global business